Benefits/Perks
- Competitive Compensation
- Career Advancement
- Training and Development
- Employee Discounts
- Positive Work Environment
- Locally-Owned
Job Summary
We are looking for a Full-Time Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writing capabilities, and previous sales experience. Automotive experience is a plus, but not required.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, addressing customer inquiries and managing required documentation. We have a great team working environment and want to keep it that way, NO DRAMA ALLOWED!
Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
- Communicate with customers through every step of the process, from initial phone call to check out to follow up
- Ensure repairs and maintenance tasks are completed in a timely manner
- Learn and apply best practices for improving sales and customer service techniques
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
- High school diploma or GED required bachelor’s degree preferred
- Valid state-issued driver’s license and clean driving record are required
- Successful completion of a pre-employment drug and background screening
- Quick learner with ability to work independently
- Experience as an automotive service advisor is a plus, but not required
- Prior understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred but not required
Why Meineke?
- Meineke values personal and professional growth.
- Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
- Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
- With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.