Passport Automotive Group is seeking a skilled and motivated Automotive Service Advisor to join the team at the brand-new, luxury GENESIS dealership location in Marlow Heights, MD. In this role, you will manage customer service interactions, guide clients through repair processes, and deliver top-tier support for high-performance luxury vehicles. Top requirements include previous customer service experience, strong communication skills, and a dedication to high-quality workmanship in a retail automotive environment.
Pay & Benefits
High earning potential with compensation ranging from $85,000 to $120,000 annually
Flexible 5-day work schedule with no Sunday shifts
Health, dental, and vision insurance coverage options for individual, single plus one, and family plans
Paid Time Off (PTO), paid holidays, and a 401(k) retirement savings plan
Disability insurance coverage and clear opportunities for internal career advancement
Job Responsibilities
Key Job Duties
Act as the primary point of contact for service customers, assisting with vehicle maintenance needs, repair consultations, and service updates.
Coordinate directly with service technicians to ensure timely, high-quality maintenance and repair work.
Provide exceptional client care aligned with luxury automotive standards while maintaining detailed service records.
Numbers & Facts
Location
Camp Springs, MD
Job Type
Full-time
Salary
$85,000–$120,000 Per Year
Additional Compensation
Commission
Qualifications
Job Requirements
Proven background in customer service work.
High level of motivation, strong attention to detail, and pride in quality workmanship.
Ability to thrive in a fast-paced, modern retail service environment.
Benefits
Paid Time-Off, Professional Development, 401K, Medical, Dental, Vision
About Company
Passport Automotive Group represents the modern luxury Genesis brand, offering state-of-the-art facilities, advanced automotive technology, and a steadily expanding portfolio of vehicles. The group prides itself on maintaining a clean, high-tech work environment with a large and loyal customer base that supports long-term career growth.
Skills
Customer Support/Service
Customer Relations
Driver's License
Vehicle Driving
Identify Issues
Automotive Repair and Maintenance
Automotive Industry
Skills
Automotive Repair and Maintenanceunmatched
Communication Skillsunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Retailunmatched
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