Automotive Technical Support Specialist

Ready to trade wrenching for a desk and save your back?

At Randstad, we are hiring an Automotive Technical Support Specialist on behalf of our premier industry partner! Put your decades of diagnostic expertise to work guiding callers through complex mechanical issues—without the daily wear and tear of the shop floor.

Why You’ll Love Working With Us: • Zero Grease, All Brains: Solve drivetrain and engine concerns over the phone in a clean office setting. • Respected Wisdom: Your hard-earned ASE certifications and shop knowledge will be truly valued. • Great Culture: Enjoy a collaborative team atmosphere where your technical growth is supported.

Pay & Schedule Perks: • Salary: $65,000 – $75,000/year (based on experience) • Schedule: Full-Time | Monday – Friday, Day Shift (Keep your weekends free!)

Shift your automotive career into high gear—Apply with Randstad today!

Responsibilities

• Assist customers by phone with technical support and troubleshooting.

• Diagnose automotive and drivetrain concerns using customer-provided information.

• Provide accurate repair recommendations and technical guidance.

• Work closely with customers while keeping our companies’ best interests in mind.

• Be part of a team dedicated to providing outstanding customer support. 

• ASE Certification / 3+ years of automotive diagnostic and troubleshooting experience.

• experienced diagnostic and problem-solving abilities.

ZPMLSTCM 

• working in a smoke free environment
• wearing steel toe shoes
• 
  Skills
• Engine Diagnostics
• Drivetrain Diagnostics
• Customer support
• Data Analysis
• Verbal Communication
• ASE Certifications (3 years of experience is required)
• A1-A8 Certification
• L1 Certification
• T1-T8
• shop management software
• Mitchell 1
• ALLDATA
• CRM platforms
• Technical Support
• Basic Software Skills
• Yes Management System
• Yes Prime
• 
  Qualifications
• Years of experience: 5 years
• Experience level: Experienced
• 
  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
  

  
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  This posting is open for thirty (30) days.