Job Description: Car Center is a growing company with a team of Mechanical/Service Department employees with a growth & team-work mindset and drive. We work together to uphold the 6 Core Values of Car Center (below). We require a vehicle inspection with each and every vehicle to keep customers informed of component wear & tear, as well as vehicle needs. The ideal candidate must have a positive attitude, strong work ethic, dependability, and strong knowledge and applicability. Comprehensive benefits package - 401k with Company Matching
- Dental Insurance
- Vision Insurance
- Health Insurance
- Paid Time Off
Schedule - Monday through Friday (7:45a - 5pm)
- 6 paid holidays per year
Responsibilities (including but not limited to): - Perform a variety of automotive repairs and maintenance services including brakes, suspension, steering, cooling systems, drivability concerns, and other light mechanical repairs
- Conduct detailed vehicle inspections and accurately document recommended repairs, maintenance items, and safety concerns
- Quality check each vehicle prior to delivery
- Use diagnostic tools and testing procedures to identify customer concerns and support repair recommendations
- Ensure all repairs and services are completed properly and vehicles are road-ready prior to delivery
- Collaborate with service advisors/writers and fellow technicians to maintain efficient workflow and timely communication throughout the repair process
- Communicate directly with customers regarding repairs as needed
- Maintain a clean and organized work area while following shop procedures and safety standards
- Deliver dependable, high-quality repairs with attention to detail and professionalism
- Maintain a team mindset in assisting other technicians and Body Shop
Other Requirements - 3+ experience minimum
- State of Michigan Certification (must be maintained)
- Tools necessary to complete repairs
- Buy-In to our Core Values
- Comfortable using scan tools & performing testing procedures
- Strong work ethic with consistent attendance, accountability, and communication skills
- Valid driver’s license with an acceptable driving record (must be insurable)
- Ability to work effectively as part of a team while treating customer vehicles with care and professionalism
- ASE Certifications (preferred)
Core Values - Attitude = Altitude
- Do the right thing, work hard, have fun, and stay humbly confident. The team comes first.
- E.D.G.E. (Exceptional Distinct Guest Experience)
- Proactive Customer Service
- Respectful Accountability
- Collect the facts first and deliver with respect. Teachable moments = opportunity for growth.
- Servant Leadership
- Leadership exists at every level. You don't have to be THE leader to be A leader. Always lead by example.
- Share to Solve
- Positive communication and collaboration are key to solving challenges. We focus on solutions, not blame, and work together to overcome obstacles.
- Grow or Die
- Embrace change with a growth mindset. What worked yesterday may not work today. Always continue to improve.
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