Automotive Used Car Manager Cadillac

Job Description

Empire Automotive Group – Cadillac of Long Island City

Used Car Sales Manager – Drive Performance. Lead Growth. Own the Results.

Empire Automotive Group Cadillac of Long Island City is ready to elevate its pre‑owned operations with a brand‑new, state‑of‑the‑art facility and a large, diverse inventory — and we’re looking for the right high‑energy, results‑driven Used Car Sales Manager to lead the charge. If you know how to close deals, build lasting customer relationships, and manage inventory with precision, this is your moment.

We offer a competitive pay plan with strong commission potential, because your ambition and performance deserve to be rewarded.

Key Responsibilities – Inventory, Sales & Leadership

• Own andoptimize all used car inventory to ensure profitability, accuracy, andfront‑line readiness.
• Set andenforce appraisal standards, performing precise and consistent vehicleevaluations.
• LeverageDealerSocket daily to manage leads, outbound communication, andopportunity flow.
• Identifyand maximize trade‑in opportunities in partnership with the Used CarManager.
• Useadvanced inventory tools and CRM systems to streamline operations andmaintain control.
• Ensureprofessional vehicle presentation including stickers, plate frames,and wholesale management.
• Serve asthe dealership’s used‑car product expert, mastering trims, tech, andkey packages.
• Buildstrong customer relationships that drive repeat business and long‑termloyalty.
• Executeconsultative selling, asking the right questions and guiding customersconfidently.
• Resolvecustomer concerns quickly through CRM, phone, text, and email.
• Deliverhigh‑impact vehicle demonstrations that influence buying decisions.
• Maintainconsistent follow‑up with prospects, referrals, and past customers tofuel sales growth.
• Continuouslysharpen sales skills, overcome objections, and excel in dynamicselling situations.
• Lead byexample, bringing positivity, professionalism, and performance everyday

Qualifications & Skills

• Used Vehicle Expertise: Minimum 1 year of used car sales experience with strong product knowledge.
• Dealership Sales Experience: At least 3 years in a dealership environment with proven results.
• Professional Presence: Polished appearance and confident, business‑appropriate communication.
• High‑Energy Work Ethic: Thrives in a fast‑paced, performance‑driven environment.
• Customer‑First Mindset: Exceptional service skills that build trust and long‑term satisfaction.
• Team Player: Positive, collaborative, and committed to collective success.
• Growth‑Focused: Open to coaching, feedback, and continuous improvement.
• Flexible Availability: Able to work weekends and holidays as business needs require.
• Tech‑Savvy: Comfortable with Microsoft Office and essential dealership tools.
• Organized & Detail‑Driven: Maintains a clean, efficient workspace that supports productivity.

Join a Team Where Customer Satisfaction Comes First
The responsibilities listed above represent core expectations but may include additional duties as assigned. In a retail automotive dealership, nothing matters more than a satisfied customer—and we’re looking for leaders who embody that commitment. Come grow with us! 

Empire Automotive Group is an equal opportunity employer. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

                                                        45-02 Northern Blvd Ste B, Long Island City, NY 11101

Company Description

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different manufacturing brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.

At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only  do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward.  Come grow with us!

Benefits

  401k Plan 

Paid time off (PTO) 

Competitive Pay Plans 

Health Insurance 

Dental Insurance 

Vision Plans 

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