Automotive Warranty Administrator

Keffer Chrysler Jeep Dodge
  • Charlotte, NC
    20 days ago

    Job Description

    We are seeking a detail-oriented and reliable Automotive Warranty Administrator to join our team. This role is critical to ensure accurate and timely processing of warranty claims while supporting our service department and delivering a seamless customer experience.

    Key Responsibilities:

    · Show up on time ready to work each day

    · Maintain a positive, “can-do” attitude in a fast-paced environment

    · Process warranty claims daily as customers pick up their vehicles

    · Review repair orders for proper time stamps, documentation, and technician notes

    · Return repair orders to service advisors when corrections are required

    · Log returned repair orders with detailed reasons for tracking and accountability

    · Submit repairs for digital imaging approvals when required

    · Submit repairs to the powertrain center for authorization as needed

    · Communicate approvals and denials promptly to service advisors

    · Notify management of any rejected claims

    · Monitor and report any warranty receivable over 30 days to management

    · Reconcile and clear warranty schedules; post warranty payables accurately

    Qualifications:

    · Previous automotive warranty or dealership experience preferred

    · Strong attention to detail and organizational skills

    · Ability to multitask and meet daily deadlines

    · Effective communication skills with team members and management

    · Proficiency with dealership management systems (DMS) is a plus

    What We Offer:

    · Competitive pay

    · Supportive team environment

    · Opportunities for growth within the organization

    If you are dependable, detail-driven, and ready to contribute to a high-performing service team, we encourage you to apply today

    Numbers & Facts

    LocationCharlotte, NC

    Skills

    • Accounts Payableunmatched
    • Claims Managementunmatched
    • Claims Processingunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Detail Orientedunmatched
    • Digital Photographyunmatched
    • Documentationunmatched
    • Maintenance Servicesunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Powertrainunmatched
    • Repair Ordersunmatched
    • Time Managementunmatched

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