AV Events Technician L3

The AV Events team, a collective of professionals providing AV technical pre-production, equipment recommendations, and live event technical execution, is seeking an AV Events Specialist. This role involves acting as the primary contact for technical support in premier screening theaters/event production spaces, including virtual and hybrid events on Google Meet and Zoom platforms. The AV Events Specialist will serve as a Technical Director, Lead Video Engineer, and/or Technical Production Manager, directing the setup of video systems, operating the Video Switcher, and managing overall show production.

Responsibilities

• Act as event production Technical Director, Lead Video Engineer, and/or Technical Production Manager, adapting to show needs
• Set up, configure, operate, and facilitate support for event production spaces
• Serve as the primary point of contact for all audio, video, and broadcast production needs
• Use and follow the run-of-show document as a guide for proper show flow details
• Partner with other crew members on the execution of elements before and during shows
• Attend pre-show production meetings to review responsibilities
• Ensure testing of all show playback elements for proper playout
• Ensure all switchers, graphics, mixers, microphones, and ancillary gear are in working order
• Understand roles and responsibilities of an AV production team on events
• Reset space after events to pre-production standards
• Note any equipment failures and escalate to the AV team through the ticket system
• Previous experience supporting hybrid and virtual event platforms and workflows
• Assist with inventory management and quality control for client-owned equipment

Skills

• Bachelor''''s degree, industry-related experience, or certifications (AVIXA CTS, CompTIA A+)

Customer service experience

Audio

• Digital Audio Consoles: Intermediate to advanced proficiency with CL, TF or DM series (building mixes, live mixing, monitoring, and signal path troubleshooting).
• Wireless Systems & RF: Experienced with Shure Wireless Workbench and RF coordination, along with lavalier mic placement techniques.
• Networked Audio: Experienced with Dante Controller for basic subscription routing and troubleshooting.
• Video Camera Operation: Skilled in simultaneously controlling multiple PTZ cameras while also switching video.
• Video Switching & Routing: Hands-on experience with Ross Carbonite (or similar)-building looks, programming PiPs and transitions, live switching, and real-time troubleshooting. Experience with Ross Ultrix routers is a big plus.
• Video Routing: Experience with Ross Ultrix routers is a big plus.
• Network Video: Familiar with connecting NDI devices, not required but will come in handy.
• LED Walls: Familiar with best practices for optimizing content for LED walls as well as basic troubleshooting.
• Passionate about Video: Passionate about video technicals (camera and sensor types, frame rates, resolutions, routers, codecs, and container formats) is a big plus.

Lighting

• Familiarity with building and recording looks.
• Familiarity with ETC Lighting consoles.

VC & Streaming

• Video Conferencing:

• Highly experienced with video conferencing best practices and limitations.

• Highly experienced with coaching virtual participants.

• A passion for keeping up-to-speed with new features in apps like Google Meet and Zoom Webinar.

• Recording & Encoders: Fundamental experience operating recording/streaming encoders (AJA, Epiphan, Elemental, etc.)

• Live Streaming & Virtual Events: Experienced with virtual/live-stream event production and directing crew on comms (YouTube, BrandLive, Twitch, Zoom Webinars) is a big plus.

• Detail-oriented and motivated self-starter

• Ability to prioritize departmental functions and meet deadlines

• Adaptability and ability to work well with varied personalities and teams across the enterprise

• High level of professionalism, emotional intelligence, and ability to maintain composure under pressure (particularly with A-list talent or executives)

• Ability to work independently with minimal guidance but willing to ask the right questions when needed

• Effective communication skills and ability to collaborate in a team environment

• Attentive to tickets and Slack channels, responding in a timely and concise manner