Responsibilities We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series. The ideal candidate will combine technical expertise with exceptional communication skills to deliver seamless support, including executive-level assistance. This is a contract to hire position located onsite in Deerfield, IL
Qualifications Qualifications Required: • 2+ years of experience in IT infrastructure or technical support roles • Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony) • Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints) • Experience with Crestron AV control systems and Polycom Studio X50 • Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio • Working knowledge of Microsoft 365 administration • Excellent troubleshooting skills and ability to communicate technical concepts clearly • Proven ability to work independently and collaboratively in fast-paced environments • Experience supporting executive-level users with professionalism and responsiveness • Strong written and verbal communication skills
The candidate must have a car, as this position requires travel between locations. A valid driver's license and proof of vehicle insurance will be required. Legally authorized to work in the US without sponsorship. Must demonstrate a "can-do" attitude.
Preferred: • Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming • Experience with Zoom CRC or similar conferencing connectors • Familiarity with ITIL practices and service management tools (e.g., ServiceNow) • Experience supporting hybrid work environments and remote collaboration technologies
Compensation Range $40-$45 per hour
What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft.
Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at www.sentinel.com/careers.
As part of Sentinels employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com. The "Know Your Rights" Poster is available here https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Sentinel EEO Policy Statement is available here. https://www.sentinel.com/about/diversity
At
Sentinel
we’ve always taken the lead. Since 1982, Sentinel Technologies has been recognized as a premier business technology services provider dedicated to delivering the highest quality IT solutions, customer service and support.
When it comes to achieving a tangible ROI and sustainable performance from your IT environment, Sentinel takes the lead!
Even as our services have spanned generations of technology, Sentinel has stayed at the forefront of IT developments and maintained a singular focus on providing practical and innovative solutions. With single-source accountability, Sentinel processes and teams can efficiently address a range of IT needs – from communications, to data center, to cloud and managed services. Our proven success has allowed us to expand from our original charter of providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the U.S. By aligning with many of today’s global technology leaders including Cisco, Microsoft, EMC, NetApp and VMware, Sentinel solutions achieve tangible results.