AMX, Audiovisual, Broadcasting, ClearOne, Communication Skills, Control Systems, Customer Support/Service, Digital Signal Processing (DSP), Driver's License, Extron, Government, Identify Issues, On Site Support, Preventative Maintenance, Problem Solving Skills, System Test, Systems Administration/Management, Technical Support, Videoconferencing, Willing to Travel
About Applied Video Technology, Inc.:
Applied Video Technology, Inc. (AVT), headquartered in Kimberton, PA, is a leading integrator of professional audio-visual and broadcast systems. With over 30 years of experience, AVT delivers high-quality AV solutions to clients across education, corporate, government, and house of worship sectors.
We're seeking a skilled AV Services Technician to support a key client based in Philadelphia, PA. This is an excellent opportunity for an AV professional who excels in field service work and enjoys solving real-time challenges in dynamic environments.
Position Overview:
As an AV Services Technician, you'll work closely with AVT's engineering and support teams to provide technical support, maintenance, installation assistance and troubleshooting for a wide range of AV systems.
- Provide on-site support for AV systems, including video conferencing, control systems, DSPs, displays, and streaming equipment.
- Perform preventative maintenance and troubleshoot AV issues for clients, with a primary focus on Philadelphia-based installations.
- Monitor and support live events and meetings to ensure high-quality AV performance.
- Assist with system configuration, testing, and end-user training.
- Document service calls, updates, and solutions in internal ticketing systems.
- Coordinate with AVT's home office and field teams in Kimberton, PA, as needed.
- Hands-on AV experience, including field service or technical support.
- Excellent problem-solving skills and ability to work independently in the field.
- Strong communication and customer service skills.
- Willingness to travel to client sites in the Philadelphia area on a regular basis.
- Valid driver's license and reliable transportation.
Preferred Qualifications:
- AVIXA CTS certification or relevant technical training.
- Familiarity with IT/networking concepts relevant to AV installations.
- Work with a trusted, experienced AV integrator with a diverse client base
- Work in a dynamic, fast-paced environment
- Supportive team culture with room for professional growth
- Competitive salary and benefits
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Applied Video Technology Inc