AV Technical Project Manager

E-logic is seeking a highly skilled an AV Technical Project Manager (TPM) to act as our dedicated Owner's Representative on-site for a multi-year contract supporting the San Mateo Medical Center (SMMC) public hospital and clinic system. You will provide critical technical oversight, coordination, and delivery management for multiple mission-critical technology systems across SMMC's healthcare and administrative facilities. You will serve as the primary liaison between hospital administration and specialized maintenance contractors, ensuring optimal system functionality, contract compliance, and successful lifecycle upgrades.

Key Responsibilities

• System Assessment: Review and evaluate existing enterprise AV systems, infrastructure, configurations, and lifecycle risks.
• Procurement & RFP Management: Lead the development, technical requirements definition, and sourcing for a new AV service contractor RFP process. Coordinate vendor walkthroughs, evaluate proposals, and support contract negotiations.
• Oversight: Direct daily/weekly activities of the AV maintenance contractor, ensuring strict adherence to Service Level Agreements (SLAs) and industry best practices. Review maintenance logs, service reports, and track system uptime KPIs.
• Lifecycle Replacement: Manage the end-to-end evaluation, replacement strategy, and deployment of a new hospital-wide wireless duress/man-down system.
• Compliance: Define technical and operational requirements, ensuring seamless integration with existing safety/security dispatch systems and compliance with HCAI standards.
• Implementation Oversight: Coordinate testing, commissioning, safety verification, and formal system acceptance.
• Liaison Management: Serve as the central point of contact between SMMC and the medical CCTV Service and Maintenance contractor.
• Risk Mitigation: Identify system vulnerabilities, recording/retrieval functionality failures, contractor delays, or compliance gaps.
• Performance Monitoring: Conduct strict quality inspections of completed work, approve maintenance billing/invoicing, and maintain KPI dashboards.
• Act as the Owner's Technical Representative across IT, Facilities, and Clinical Security teams.
• Develop and maintain integrated project schedules, track expenditures/budgets, and provide comprehensive monthly status reports to executive stakeholders.

Qualifications & Requirements

• Experience: Minimum 5+ years of proven technical project management or systems engineering experience.
• Domain Expertise: Demonstrated experience managing enterprise AV environments (Crestron environments highly preferred) and a strong familiarity with enterprise CCTV/VMS platforms.
• Industry Context: Previous experience working within a healthcare facility, hospital system, or government environment is highly preferred.
• Life Safety Systems: Practical knowledge or exposure to managing life safety, panic alarm, or wireless duress/man-down systems.
• Procurement Savvy: Proven track record authoring or managing technical scopes of work for formal RFP processes.
• Communication: Elite interpersonal skills with the ability to confidently present tech metrics to non-technical hospital administrators and clinical leadership.

Important Notice:

This role is part of a proposal for the San Mateo Medical Center (SMMC) . Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.