AV Technician
Monday – Friday in Hartford, CT - In-office: 8:00AM – 4:30PM
Candidate will be in office 5 days/ week 8-4:30pm
Manager's call notes:- Chance of extension/ conversion
- AV event conference room support specialist
- Work hand in hand with 2 separate groups under same team
- executing town hall events
- Executive level participants, managing conference room technology throughout Hartford campus
- Microsoft Teams, Conference room technology, event execution (corporate would be nice to have)
- Audio and Video capabilities(yamaha audio systems, wirecast, microsoft teams, cysco webex)
- Reporting to David Cicero
- Some days will be mostly dealing with events some will be with conferenceroom technology
- Incidents can include: basic troubleshooting (Microphone needs to be retuned, camera is not working) but most of it is preparation prior to the meetings to make sure things don't happen
- Someone who is calm under pressureand gets us well prepared for these events/ meetings
Key Responsibilities:
• Event Setup & Operation:
o Configure and operate audio, video, and lighting systems for corporate events, town halls, and executive meetings.
o Ensure proper signal flow and connectivity across AV components.
o Provide technical expertise for Microsoft Teams and WebEx platforms
o Troubleshoot platform issues during live sessions.
• Conference Room Technology Support
o Perform necessary health checks on integrated conference room systems
o Troubleshoot issues with technology as they arise in a professional and efficient manner
o Perform upgrades and installation of technology within the environment.
• Collaboration & Communication:
o Partner with event organizers, IT teams, and external vendors to align technical requirements.
o Offer real-time support and problem resolution during events.
• Equipment Management:
o Maintain AV inventory and ensure equipment readiness.
o Perform routine maintenance and escalate repair needs promptly.
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Required Qualifications:
• Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards).
• Familiarity with Poly conferencing systems and AV signal flow.
• Strong troubleshooting skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
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Preferred Qualifications:
• Experience with streaming platforms and hybrid event technologies.
• Knowledge of AV control systems and networking basics.
• CTS (Certified Technology Specialist) or equivalent certification.
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Physical Requirements:
• Ability to lift and transport AV equipment (up to 50 lbs).
• Comfortable working in fast-paced, high-pressure environments.
Dress Codes: