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AV Technology Research Analyst

DP Professionals

Columbia, SC

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JOB DETAILS
SKILLS
Analysis Skills, Audiovisual, Communication Skills, Computer Science, Computer Workstations, Conference Management, Crestron, Customer Relations, Customer Support/Service, Equipment Maintenance/Repair, Extron, Health Insurance, Identify Issues, Information Technology & Information Systems, Microsoft Product Family, Needs Assessment, Operational Support, Product Support, Security Clearance, Team Player, Technical Research, Technical Support, Technology Analysis, United States Citizen, Video Chat, Willing to Travel
LOCATION
Columbia, SC
POSTED
7 days ago
DPP is seeking an AV Technology Research Analyst for an opportunity with our client in the healthcare insurance industry.
 
Work location: Fully onsite in Columbia, SC
Duration: 12 months
Term: W2 position
Work authorization: Candidates must be eligible to earn a low-level (Public Trust) US security clearance.
 
Position summary:
  • This position will assist the primary AV Analyst with installations, operational support, and maintenance for all equipment in the environment.
  • Consultation and design of conference room setups.
  • Providing customer support by communicating with customers and understanding their needs.
  • Travel to other organization locations in Columbia, Florence and Surfside as needed. 
Required technologies:
  • Video chat
  • Audio and visual support of Creston and Extron devices
  • Creston
  • Extron
  • Microsoft Teams Rooms experience
  • Audio and video installation experience 
Skills:
  • Troubleshooting skills
  • Customer service
  • Communication skills 
Minimum required work experience:
  • 2 years of specific knowledge of the technologies or products to be supported, including 1 year of experience directly supporting the technologies or products. 
Required education/equivalencies:
  • Bachelor’s degree in Computer Science, Information Technology, or other job-related degree;
  • OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
  • OR, 4 years job-related work experience (total 6 years without a degree) 
About the team:
  • A close knit sub-team of 20 within a larger workstation support organization of 70.
  • Made up of highly tenured technicians, including several with more than 20 years of experience.
  • Collaborative, customer focused, and committed to delivering reliable support. 
Interested? Learn more:
Click the apply button to learn more about position #26-00508.
 
US Citizen: This role requires the ability to obtain a Public Trust US security clearance, which requires a thorough background search and US citizenship. Residency requirements may apply. EOE/AA/V/D
 
DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.
 

About the Company

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