AV/VC Break/Fix Technician: #13314
Location: Onsite - Pleasanton, CA (Mon - Fri 8am - 5pm, possible overtime)
Milestone Technologies is actively seeking passionate and motivated professionals committed to addressing global challenges through innovation and technology. Our vision is to revolutionize the deployment and support of technology worldwide. The AV/VC Break/Fix Technician plays a crucial role in providing high-level technical assistance to the internal users of our client, requiring a solid understanding of VC platforms such as Zoom and Cisco. Demonstrating expertise in IP Networking technologies, including knowledge of the OSI model and experience troubleshooting TCP/IP based issues, switches, routers, etc., is essential. SIP and Slack knowledge, along with familiarity with the AV/VC industry, including integrators, hardware manufacturers, and best practices, is also required.
Required Skills
Responsibilities
#LI-TS1
At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.
Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.