AV/Video Tech Support

vTech Solution

Richmond, VA

JOB DETAILS
SKILLS
Apple Macs, Audio Editing, Audiovisual, CATS Applicant Tracking System, Call Monitoring, Cisco Network Systems, Conferences, Cost Control, Crestron, Customer Support/Service, Desktop PC, Editing, Government, Hardware Upgrades, Help Desk, Identify Issues, Information Technology & Information Systems, Job Requisition Posting, Laptop PC, Lift/Move 70 Pounds, Microsoft Office, Microsoft Product Family, Microsoft Project, Microsoft SharePoint, Microsoft Visio, Microsoft Windows 7, Mobile Devices, Performance Analysis, Polycom, Printers, Software Upgrades, System Operations, Tandberg, Technical Recruiting, Technical Support, Time Management, Video Editing, Video Production, Videoconferencing, Willing to Travel
LOCATION
Richmond, VA
POSTED
1 day ago
AV/Video Tech Support

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame. We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

Job Description

IT Support Technician to provide Audio Visual (AV), Video Teleconferencing (VTC), and end user support services DUTIES AND RESPONSIBILITIES: • Provides technical support for VTC conference call monitoring, performance reports, troubleshooting of AV/VTC issues and audio/video conferencing related issues • Install and configure VTC codec equipment and support of desktop or room based VTC suites • Upgrade current software and hardware already in operation • Works directly with customers to assist in setup/break down and operation of electronic presentations via audio/video conference equipment • Works directly with customers to assist in managing and fixing desktop, laptop, tablet, mobile device and printer issues • Schedule, setup, monitor point-to-point, multi-point, dry run, and ad-hoc audio/video conference • Performs video camera and audio recordings • Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences as video production team • Sets up and operates audio system for live events and ceremonies, and assist video production requirement • Train techs and end users to operate AV/VTC equipment • Conducts site surveys to establish AV/VTC equipment customer requirements • Must be able to lift and/or carry no more than 70 pounds of AV/VTC equipment • Job requires some travel and overnight stays REQUIRED EXPERIENCE: • At least five years current experience REQUIRED SKILLS: • Windows 7/10, Microsoft Office, Project, Visio, SharePoint, MAC & PC Audio/video editing software CERTIFICATIONS DESIRED: • Crestron, Cisco/Tandberg, Polycom, Microsoft

All your information will be kept confidential according to EEO guidelines.

About the Company

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vTech Solution