Major Duties and Responsibilities
Develop and implement new products or enhancements to existing products to support profitable growth for Chubb's Accident & Health Division. This includes researching, generating and distributing periodic information about competitor products, performance, market position, and digital offerings.
Manage and Support A&H Product Development, Implementation and Production Support functions, including product development, advertising review, state filings, policy issuance, and development and maintenance of product tools.
Oversee and manage to goals all Implementation and Production Support team members and activities; provide 'hands on' support where experience and expertise are warranted.
Establish and promote effective working relationships with internal and external customers by maintaining performance standards, delivering on commitments, providing responsive communication and demonstrating creative problem solving.
Manage and support customer acquisition and retention process; prepare and deliver policy-related materials according to underwriting requirements and customer specifications in time to meet or exceed delivery commitments.
Play an active role in educating internal and external business partners to improve quality and compliance of new case and renewal business.
Work with corporate areas to coordinate and support product filings, including the development of insurance contract language and responses to state inquiries.
Manage and implement business practice guidelines as required by corporate and regulatory directives.
Manage and/or maintain area database(s) designed to support product delivery and account implementation.
Manage design and implementation of product-related publications, tools and systems for internal and external business partners.
Exercise judgment that consistently promotes the company's earnings, growth, quality, revenue and expense objectives while minimizing the risk of non-compliance.
Chubb Overview
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Equal Employment Opportunity
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Requirements
5-10 years in Accident & Health or equivalent experience in the insurance industry
Ability to train, motivate and manage a team of high performing individuals
Ability to multitask and maintain 'big picture' perspective in fast-paced work environment while cultivating a detailed operational understanding of responsibilities
Superior analytic and critical thinking skills
Keen attention to details
Advanced oral and written communication skills
Proficient in Microsoft Word and Excel, and Adobe PDF
Experience with PowerPoint or Sharepoint a plus
Experience in product delivery platforms a plus
Chubb is the world’s largest publicly traded property and casualty insurance company and the largest commercial insurer in the U.S.
With operations in 54 countries and territories, we are a major personal lines writer, as well as a leading middle market, small commercial and large industrial commercial insurer, providing a wide range of traditional and specialty coverages.
As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. And we combine the precision of craftsmanship with deep experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families and to businesses of all sizes.
Our products and services are distributed through brokers, independent agents, exclusive agents and various forms of direct marketing.
What we deliver: