AVP, Market Manager

Starting at $110,000 (negotiable contingent upon experience)

Basic Qualifications

Education/Training: Bachelor's degree in Business Administration, Finance, or a related field.

Skill(s): Proficient in English, reading, writing, and grammar skills; proficient analytical, mathematics skills, and accounting skills; proficient communication, interpersonal relations, and customer service skills; proficient PC skills including knowledge of job-related software applications; ability to operate various office machines; demonstrated leadership and supervisory skills.

Experience: Minimum of 7 years of experience in banking or financial services, with at least 5 years in a managerial role. Proven track record of achieving sales targets and managing teams. Strong understanding of banking products, services, and regulations. Excellent communication, leadership, and problem-solving skills. Ability to work independently and make informed decisions.

General Responsibilities

As the Market Manager you will oversee the sales and operations of multiple branch locations within an assigned market. You will be responsible for driving sales, managing staff, and ensuring exceptional customer service across all assigned sites, balancing your time and presence effectively among locations. This role requires strong leadership skills, problem solving skills, excellent communication, time management abilities strategic thinking, and a deep understanding of the banking industry.

Essential Duties

Service Standards

You will be expected to uphold our service standards, which emphasize integrity and professionalism in all interactions. Strive for efficiency and operational excellence in every process, while maintaining a customer-centric approach to guarantee a seamless and positive banking experience. We encourage innovation to enhance service delivery and operational processes. Our work environment fosters teamwork and mutual respect, promoting collaboration and support. Take accountability for your actions and decisions, ensuring transparency. Greet customers with afriendly and welcoming energy, making them feel comfortable and uplifted, like friends who look forward to seeing us again. Balance speed and accuracy, completing tasks briskly without compromising quality. Eagerly find solutions by understanding issues, considering options, choosing the best solutions, and seeking help when needed. Follow through on tasks, collaborating with colleagues and staying in communication with customers until situations are resolved. Lastly, you will delight in creating a fun and lighthearted environment, making customers smile and laugh, both within the bank and the communities we serve.

Ancillary Duties

Job Location

Multiple Assigned Branch Offices

Equipment/Machines