AVP

Northeast Family Services

West Springfield, MA

JOB DETAILS
SALARY
$95,000–$110,000 Per Year
SKILLS
Behavioral Health, Cellular Telephone, Communication Skills, Contract Creation, Customer Service Evaluation, Driver's License, Employee Relations, Financial Management, Financial Services, Healthcare Quality, Human Resources Management, Interpersonal Skills, Laptop PC, Licensed Mental Health Counselor (LMHC), Life Insurance, Medical Record System, Microsoft Excel, Microsoft Word, Operations Management, Outpatient Care, Presentation/Verbal Skills, Project/Program Management, Psychology, Quality Assurance, Quality of Care, Reimbursement, Risk Management, Safety/Work Safety, Service Delivery, Social Work, Standards of Care, Startup, Strategic Planning, Tuition Reimbursement, Willing to Travel, Writing Skills
LOCATION
West Springfield, MA
POSTED
1 day ago

Ready for a summer schedule that works for you? ️ 
 
Summer Fun Fridays at Northeast Family Services! 
We close at 12:30pm every Friday from Memorial Day through Labor Day — giving our team more time to relax, recharge, and enjoy the summer sunshine! 

Northeast Family Services is seeking a AVP of MA to support the agency’s mission and core values!   
   
The AVP of Massachusetts is a Licensed Clinician (LICSW or LMHC) who, in partnership with the executive team, works collaboratively to help oversee services including Outpatient, In-Home Therapy (CBHI) and other programs as they are developed and assigned within the state of Massachusetts.   
  
The AVP is responsible for the effective management of services including oversight of quality, compliance, outcomes, staffing safety, service delivery, and financial performance. They will help to create and implement a region-wide behavioral health system across the continuum of care and will have oversight and management responsibilities over behavioral health options.  
 
The AVP is a data-driven leader who will partner with Program Directors and the QA team to ensure productivity and quality of care standards are met. This position will be the main contact between the VP of Massachusetts and the assigned state Program Directors.   
 
If you’re looking to make a change, don’t miss this career opportunity to join a growing, well-regarded agency dedicated to their clients and providing exceptional care!   
 
Qualifications:  

  • Master's degree in social work, psychology, counseling, or related human services field  

  • Independent clinical licensure: LICSW, LMHC, or Licensed Psychologist in the state of Massachusetts Required 

  • At least five years of experience in the management of behavioral health operations in a behavioral health setting  

  • An in-depth working knowledge of administration and operations with a strong emphasis on, and an understanding of, financial management, strategic planning, client care, quality assessment and improvement, risk management, employee relations and human resource management  

  • Knowledge of CBHI regulations required 

  • Ability and willingness to travel throughout the state of Massachusetts; valid driver’s license with reliable and consistent access to a vehicle  

  • Experience with networking and starting up programs is preferred  

  • Data-driven, results-oriented leader with strong management skills 

  • Strong written and verbal communication and interpersonal skills  

  • Proficient with Microsoft Word and Excel  

  • Knowledge of Electronic Health Records (EHR)  

  • Understanding of Massachusetts's service array and needs of the community  

  • Ability to assist with the discovery and development of grants, contracts and related tasks  

  • Ability to manage multiple programs and/or service systems  

  • Valid driver’s license with reliable and consistent access to a vehicle with ability to commute one of our office locations 

  • Access to high speed secure internet required

Benefits:  

  • Summer Fun Fridays! Early Friday closures at 12:30pm from Memorial Day through Labor Day 
  • Health, dental & vision
  • 3 weeks paid vacation
  • 11 Paid holidays  (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
  • Generous sick time including mental health days
  • 401k retirement plan with up to 4% match
  • Voluntary short and long-term disability
  • Voluntary Life Insurance
  • Mileage reimbursement
  • Longevity award - Monetary bonus and a vacation day annually
  • Company provided laptop and cell phone
  • Opportunity for professional growth
  • Supervision for licensure provided
  • Tuition Reimbursement 
  • Personal cell phone discount  

Compensation:  
 
Full Time, Salary: $95-$110K

About the Company

N

Northeast Family Services