AWM - Operations - Ayco - Account Opening and Maintenance - Analyst

Recent graduates are encouraged to apply.
Title : Operations Analyst 
Location: 100 Coliseum Drive, Cohoes, NY
Duration: 6-month contract
Pay Rate: $26/hour

Job Description

• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements.
• Coordinate and process team-specific tasks as requested by the business.
• Perform quality reviews of completed work to ensure accuracy and data integrity.
• Work across multiple systems and platforms.
• Collaborate with internal teams to resolve ongoing issues and answer policy-related questions.
• Provide operational support and assist with special projects as needed.
• Apply business judgment to identify unusual or suspicious activities and escalate issues when appropriate.
• Understand and adhere to all company policies and procedures, including quality, client service, information security, and compliance.

Required Skills

• Working knowledge of Microsoft Word, Windows, PowerPoint, and Outlook.
• Advanced Microsoft Excel skills preferred.
• Strong attention to detail and sound judgment.
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across all levels of the organization.
• Ability to work well under pressure in a team environment.
• Self-motivated with excellent time management and organizational skills.
• Ability to manage multiple priorities simultaneously.

Education

• Bachelor's degree preferred, with a concentration in Finance or Business.
  
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For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.