Amazon Web Services (AWS), Business Analysis, Business Operations, Claims Processing, Cloud Computing, Data Analysis, Data Management, Data Processing, Healthcare, Identify Issues, Incident Management, On Call, Patient Assessment, Performance Tuning/Optimization, Problem Solving Skills, Production Support, SQL (Structured Query Language), Software Engineering, Technical Support, Time Management
Location: 100% REMOTEJoin a healthcare technology team supporting critical claims-processing platforms. This role is responsible for production support, incident management, data analysis, and performance optimization of AWS-based data processing solutions. The position requires strong expertise in AWS Glue, PySpark, and SQL to ensure reliable operations and timely resolution of business and technical issues.
Requirements:
- 5+ years of AWS Core Services experience
- 5+ years of AWS Glue and PySpark experience
- 5+ years of SQL experience
Responsibilities:
- Perform triage and troubleshooting for production incidents.
- Conduct deep-dive analysis of business issues related to healthcare claims processing.
- Develop SQL queries to support business requirements and operational investigations.
- Identify performance bottlenecks in code, data pipelines, and job configurations.
- Lead Priority 1 (P1) and Priority 2 (P2) incident bridge calls.
- Participate in 24x7 on-call, weekend, and holiday support rotations.
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