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AWS Enterprise Account Manager, Travel & Hospitality

Amazon.com Inc
  • Chicago, IL
    4 days ago

    Job Description

    This team is focused on increasing adoption of Amazon Web Services by developing strategic accounts within the Fortune 1000. This role calls for someone with business savvy and the technical background to help establish Amazon as a key technology platform provider. The ideal candidate brings a genuine passion for the intersection of Travel & Hospitality with Technology.

    As an Enterprise Account Manager, you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving revenue, adoption, and market penetration in enterprise accounts. We"re looking for someone who possesses both a sales and technical background that enables them to drive engagement at the CXO level as well as with software developers and IT architects. The right person for this role is a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets.

    Key job responsibilities

    • Serve as a member of a three (3) seller team structure, with one Principal Account Manager account lead, one Senior Account Manager, and one Account Manager
    • Drive revenue and market share in a defined territory or industry vertical
    • Meet or exceed quarterly revenue targets
    • Develop and execute against a comprehensive account/territory plan
    • Create & articulate compelling value propositions around AWS services
    • Accelerate customer adoption
    • Maintain a robust sales pipeline
    • Work with partners to extend reach & drive adoption
    • Manage contract negotiations
    • Develop long-term strategic relationships with key accounts
    • Have responsibility for a specific portion of the customers portfolio, workloads, and projects
    • Ensure customer satisfaction
    • Expect moderate travel

    A day in the life

    • Operate as a collaborative team member in a multi-seller cross-functional team
    • Set the standard for account management practices
    • Provide input into the creation of team goals
    • Proactively identify and mitigate risks to one team strategy and outcomes
    • Communicate effectively and collaboratively as part of multi-seller team with up to 20 matrixed team members

    About the team

    AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all

    sizes to innovate and expand in the cloud. Our team empowers every customer to grow by

    providing tailored service, unmatched technology, and unwavering support. We dive deep

    to understand each customer"s unique challenges, then craft innovative solutions that

    accelerate their success. This customer-first approach is how we built the world"s most

    adopted cloud. Join us and help us grow.

    About AWS

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    Numbers & Facts

    LocationChicago, IL
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Alliance/Partner Managementunmatched
    • Amazon Web Services (AWS)unmatched
    • Business Skillsunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Contract Managementunmatched
    • Contract Negotiationunmatched
    • Cross-Functionalunmatched
    • Customer Acquisitionunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Develop and Maintain Customersunmatched
    • Emerging Technologyunmatched
    • Enterprise Salesunmatched
    • Exceeded Sales Goalunmatched
    • Information Architectureunmatched
    • International Salesunmatched
    • Market Shareunmatched
    • Mentoringunmatched
    • Revenue Planningunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sales Pipelineunmatched
    • Software Developmentunmatched
    • Startupunmatched
    • Strategic Accountsunmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • Technical Salesunmatched
    • Technical Supportunmatched

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