Axe Throwing Club Manager

Overview:

As the Axe Throwing Club Manager, you will be responsible for the efficient and effective operation of the axe throwing facility.  You will oversee all aspects of the venue's daily operations, ensuring a safe, enjoyable, and memorable experience for guests while maximizing revenue and profitability.

Responsibilities:

Operational Management:

Supervise and coordinate all activities within the venue, including the reservations and point of sale software for check ins and check outs,

Supervising and ensuring the execution of Club waivers for all participants

Ensuring and enforcing rules and safety protocols at all times

Directing staff to supervise participants and to coach groups in a safe and effective manner

Schedule staff shifts, manage staff levels depending on reservations, and reduce staff when appropriate

Maintain premises in a clean orderly manner

Apprise ownership of when inventory is getting low and provide detail on what to procure including wood for targets and alcohol

Manage both reservations and walk ins to ensure adherence to capacity and balancing the user experience to additional demand

Respond to emails online for group bookings and handle any customer issues or requests.

Qualifications:

Prior experience in retail, hospitality, entertainment, or recreational management with specific experience in managing a similar venue is preferred

Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.

Excellent Communication and customer service skills

Strong organizational and problem solving skills

Ability to work flexible hours, including evenings, weekends, and certain holidays

Certification in first aid and CPR preferred, but not required

Passion for providing a memorable experience and fostering a positive, welcoming environment for guests

The successful candidate will play a crucial role in ensuring the success of the venue while providing exceptional service for customers.