Azure Cloud Engineer

Job Title: Azure Cloud Engineer
Duration: 8+ months contract
Location: Mechanicsville, VA 23116 (Remote)

Description:
Client is seeking an Azure Cloud Engineer to join the Eng and Ops team. The role includes engineering, application support, and rotational help desk support within the Tolling group. Includes API Gateways, AVD, App Insights, & Office 365.

Primary Responsibilities
Cloud Operations and Engineering
·Maintain and implement cloud resources in the Tolling Azure environment.
·Ensure compliance with Virginia government policies regarding security, IAM, network controls, and cost governance.
·Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.
·Assist with access reviews, role assignments, and least privilege IAM evaluations.
·Manage vendor required updates and ensure compatibility.
·Implement fault tolerant and highly available Azure solutions.
Monitoring, Troubleshooting, and Diagnostics
·Monitor Azure services and application workloads to ensure uptime and availability.
·Troubleshoot issues related to connectivity, access, security, application performance, and service degradation.
·Perform diagnostic deep dives using logs, metrics, traces, Azure Monitor, and Log Analytics.
·Analyse and tune system/application performance.
Operational Support
·Participate in daily/weekly operational cycles including pattern monitoring, incident reviews, and maintenance readiness checks.
·Triage production issues, ensure timely resolution, and document root cause findings.
·Execute and support off hours work as needed.
·Define change requests, detailed implementation plans, and roll back procedures.
Technical Development and Compliance
·Understand end to end data flows across tolling systems, roadways data, financial transactions, and reporting tools.
·Support optimization of integrations and data movement.
·Apply PCI or other regulatory compliance requirements when evaluating system behavior and logging patterns.
·Manage key vaults, passwords, certificates, and secure credential storage.
Collaboration and Communication
·Work directly with architects, engineers, managers, and cross functional teams to use Azure services effectively.
·Provide best practice guidance related to SaaS ,PaaS, and IaaS.
·Communicate clearly in written and verbal form with internal and external stakeholders.
·Support multiple concurrent projects of complex technical scope.

Qualifications
•Minimum 3 years of experience with Microsoft Azure services.
•Minimum 3 years' experience supporting VDOT /E ZPass Virginia tolling applications, infrastructure, and cloud workloads, including hands-on diagnostic work with transaction flows, roadway sensor data ingestion, and tolling application performance tuning.
•Bachelor's degree in computer science, information systems, or equivalent experience.
•Demonstrated ability to communicate requirement sand design concepts clearly.
•Experience working in Windows environments.
•Implementing Rubrik backup & recovery for Azure IaaS/PaaS, including policy sets, snapshot lifecycle tuning, and DR validation.
•Experience with Office 365 services and administering Single Sign On (SSO) including Entra ID.
•Experience administering Secret Server privileged access vaults including credential rotation, vault workflow troubleshooting, and integration with Azure workloads.
•Solid scripting experience (PowerShell and/or Python).
•Ability to create network and system topology documentation.
•Experience with Azure Virtual Desktops.
•Office 365 services and Power Apps.
•Azure certification (preferred).

Special Instructions
•Position requires a fingerprint based background check.
• Continued education is expected at the contractor's own expense to stay current with VDOT technologies.

About Us:
InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 19 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.