Azure Production Support Engineer

Tata Consultancy Services Ltd

Hamilton, NJ

JOB DETAILS
SALARY
$100,000–$120,000 Per Year
SKILLS
Analysis Skills, Atlassian JIRA, Automation, Continuous Deployment/Delivery, Continuous Integration, DevOps, Incident Response, Legal, Linux Operating System, Loan Funding, Maintain Compliance, Metrics, Microsoft Windows Azure, Microsoft Windows Operating System, On Call, Production Support, Regulatory Compliance, Release Management/Engineering, Reliability Engineering, Root Cause Analysis, SQL Databases, Security Compliance, Service Level Agreement (SLA), ServiceNow, Student Loans, Team Player, Technical Support
LOCATION
Hamilton, NJ
POSTED
30+ days ago

Must Have Technical/Functional Skills

  • Strong knowledge of Microsoft Azure services
  • Azure SQL, Cosmos DB
  • Monitoring tools (Azure App Insights.)
  • Understanding of DevOps, CI/CD pipelines
  • Knowledge of Linux/Windows systems and networking

Roles & Responsibilities

  • 5+ years of Azure experience
  • Good BFSI domain knowledge
  • Strong knowledge of Microsoft Azure services
  • Azure SQL, Cosmos DB
  • Monitoring tools (Azure App Insights.)
  • Understanding of DevOps, CI/CD pipelines
  • Knowledge of Linux/Windows systems and networking

Responsibilities:

  • Monitor live Azure applications and infrastructure 24/7
  • Respond to production incidents, outages, and alerts
  • Perform root cause analysis (RCA) and implement fixes
  • Handle incident tickets (ServiceNow/JIRA) and ensure SLA adherence
  • Analyze logs using Azure App Insights
  • Provide on-call support for critical issues
  • Track system health, metrics, and alerts
  • Work with development teams for bug fixes and deployments
  • Participate in release management and change processes
  • Suggest system improvements and automation opportunities
  • Document incidents, solutions, and known issues · Ensure compliance with security and regulatory standards
  • Automate repetitive tasks · Improve reliability and reduce manual interventions
  • Implement proactive monitoring and preventive fixes

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $100,000 - $120,000 a year

About the Company

T

Tata Consultancy Services Ltd