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Azure Support and DevOps Specialist - Operations Production Management

Axelon

Montreal, QC

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JOB DETAILS
SALARY
$58.62 Per Hour
SKILLS
Application Programming Interface (API), Automation, Cloud Computing, Computer Science, Debugging Skills, DevOps, Distributed Applications, GitHub, Help Desk, Identify Issues, Information Technology & Information Systems, Java, Metrics, Microsoft Windows Azure, Operations Management, Problem Solving Skills, Production Management, Production Systems, Python Programming/Scripting Language, Risk Management, Software Administration, Software Development, Systems Administration/Management, Team Player, Telemetry
LOCATION
Montreal, QC
POSTED
3 days ago

Location: Montreal (day 1 onboarding onsite/in-office presence required 3x/week)
Duration: 12 month
Schedule: Available for occasional planned weekend rotational support. Work hours may vary between 9am-6pm or 12pm-9pm, communicated in advance.

Responsibilities:

  • Ensure stability and resilience of critical Settlements flow hosted on premises and cloud platforms.
  • Support systems and end users while performing project tasks to improve the production environment.
  • Apply technical and domain expertise to solve complex technical and business challenges.
  • Act as a buffer between support and development teams to resolve problems within the production management team.
  • Manage critical incidents with concise communication, ensuring all key management and business stakeholders are informed.
  • Work with software developers and infrastructure engineering teams to develop automated reliability solutions.
  • Implement observability and telemetry systems to support applications and APIs.
  • Use automation to enhance system management, uptime, and risk mitigation.

Requirements:

  • Bachelor’s degree in computer science or related field.
  • Minimum 5 years of experience in the IT industry, including at least 2 years in Level 3 Production Management in a Java-based application environment.
  • Experience supporting applications deployed on Azure Cloud.
  • Expert knowledge of observability and reliability tools and techniques in a cloud-native environment.
  • Expertise in analyzing, debugging, and troubleshooting large-scale distributed applications across software, infrastructure, and database layers.
  • Experience working in Python and Java code bases.
  • Strong cross-team communication and collaboration skills.

Preferred Skills:

  • Experience with Terraform or GitHub.
  • Familiarity with Azure Kubernetes, Azure Spring Apps, Azure Web Apps, AzureSQL, Kafka, and Azure ServiceBus.
  • Experience instrumenting application services endpoints for logging, metrics, and events using Azure Monitor, Datadog, Prometheus, or Grafana.
  • Knowledge of observability design principles.

About the Company

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Axelon

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