Azure System Administrator

The Azure Administrator will support and optimize our cloud-based infrastructure and enterprise collaboration platforms. This role will be responsible for administering Microsoft Azure environments, providing Tier 1 and Tier 2 support for an Azure-hosted application that monitors customer devices, and managing Microsoft 365 and SharePoint environments. The ideal candidate will work effectively across teams, including R&D, development, and international software teams, and contribute to the reliability, security, and continuous improvement of our systems.

This position is located ONSITE in Reno, Nevada

Azure Application Support

• Provide Tier 1 and Tier 2 support for an application built in Microsoft Azure that monitors customer devices
• Troubleshoot incidents, analyze root causes, and coordinate escalations when needed
• Monitor Azure-hosted services for performance, availability, and reliability
• Support deployment, maintenance, and optimization of Azure resources and related infrastructure
• Assist with security, access management, and compliance within the Azure environment

Microsoft Office 365 Administration

• Manage Exchange Online, Teams, OneDrive, and other Microsoft 365 services
• Configure and maintain user accounts, licenses, and security groups
• Implement compliance policies, retention rules, and Data Loss Prevention (DLP) strategies
• Provide Tier 2/3 support for Office 365-related issues
• Support ongoing administration, maintenance, and optimization of the Microsoft 365 environment

SharePoint Administration

• Manage SharePoint Online environments
• Configure site collections, permissions, and workflows
• Support content migration and governance
• Integrate SharePoint with Microsoft 365 and Azure services
• Maintain SharePoint structure, access controls, and best practices for collaboration and content management

Collaboration & Support

• Work closely with development teams, as well as R&D and international software teams, to support system improvements and operational needs
• Optimize build and deployment processes through automation and collaboration
• Participate in cross-functional efforts involving application support, cloud operations, and enterprise productivity tools
• Document configurations, procedures, troubleshooting steps, and support processes

• 2 + years of experience in Azure administration or cloud infrastructure support
• Hands-on experience with Microsoft Azure services and portal management
• Experience administering Microsoft 365 (Office 365) and SharePoint Online
• Familiarity with monitoring tools, incident management systems, and IT service management (ITSM) processes
• Strong troubleshooting and problem-solving skills
• Excellent communication skills and the ability to work effectively with cross-functional and international teams

• Bachelor’s degree in Computer Science, Software Engineering, or a related field from a regionally accredited university.
• Experience with scripting (PowerShell, Azure CLI)
• Understanding of networking concepts, identity management (Azure AD), and security best practices
• Exposure to DevOps practices or CI/CD pipelines

• Diverse portfolio of exciting and innovative design projects    
• Tremendous opportunities for professional growth and advancement    
• Commitment to sustainable design    
• Competitive Compensation    
• Excellent Benefit Package (medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more)
• Solid Stable Company
• Drug free workplace. 

It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status