Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Calendar Management, Cloud Applications, Cloud Computing, Contract Management, Cost Control, Customer Relations, Customer Support/Service, DoD Directive 8140, DoD Directive 8570, Emerging Technology, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Internet Security, Microsoft ADO (ActiveX Data Object), Microsoft Project, Microsoft Windows Azure, Operations Management, People Management, Performance Metrics, Presentation/Verbal Skills, Program Control, Progress Reports, REST (Representational State Transfer), Resource Management, Risk Analysis, Risk Management, Root Cause Analysis, Sales Management, Schedule Development, Scrum Project Management and Software Development, Service Level Agreement (SLA), System Lifecycle, Systems Administration/Management, Systems Engineering, Team Lead/Manager, Technical Leadership, Technical/Engineering Design, United States Department of Defense (DoD), Workforce Management