Analysis Skills, Apple Macs, Automation, Cloud Computing, Communication Skills, Computer Security, Configuration Management, Cross-Functional, Customer Support/Service, Desktop Environments, Desktop Virtualization, Enterprise Endpoint, Enterprise Protection, Fleet Management, Identify Issues, Knowledge Base, Mac Operating System, Maintain Compliance, Microsoft Windows Azure, Microsoft Windows Operating System, On Call, Operational Support, Performance Tuning/Optimization, Regulatory Compliance, Root Cause Analysis, Scripting (Scripting Languages), Security Compliance, Security Patches, Software Patches, System Center Configuration Manager (SCCM), System Integration (SI), Windows PowerShell
Job Title: Azure VDI Engineer
Duration- Fulltime Permanent
Location: Raleigh, NC (Onsite From Day 1)
Job Description:
Azure VDI Engineer
Support and maintain Azure Virtual Desktop environments, session hosts, images, scaling plans, and FSLogix profiles.
Troubleshoot AVD connectivity, performance, and application issues.
Collaborate with cloud and infrastructure teams to optimize capacity, performance, and security.
Provide Tier 3 operational support for enterprise Windows and Mac endpoints.
Maintain and enhance endpoint configuration baselines, policies, and compliance standards.
Implement OS updates, security patches, and device health monitoring processes.
Administer Jamf Pro for macOS fleet management, including profiles, packages, scripts, patching, and enrollment workflows.
Align macOS platform support with enterprise compliance and security requirements.
Develop, maintain, and improve PowerShell scripts to automate tasks across AVD, Intune, SCCM, and general endpoint operations.
Create repeatable automation for provisioning, reporting, compliance checks, and remediation.
Serve as an escalation point for End User Services and cross functional IT teams.
Participate in on call rotation for critical endpoint infrastructure support.
Document processes and maintain internal technical knowledgebases.
Engage in continuous improvement for service stability and user experience.
QUALIFICATIONS
3 5+ years of experience supporting enterprise endpoint technologies.
Hands on experience with Azure Virtual Desktop (AVD / VDI) environments.
Strong expertise with Microsoft Windows 10/11 administration.
Experience with macOS endpoint administration using Jamf Pro.
Demonstrated proficiency with Microsoft Intune and Autopilot.
Working knowledge of SCCM (Configuration Manager) in a hybrid environment.
Strong PowerShell skills for automation, scripting, and system integration.
Excellent troubleshooting and root cause analysis skills.
Strong communication skills and ability to work effectively with cross functional teams.
Q
Q1 Technologies, Inc
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.