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B2B Credit and Collections Specialist

Workway

Radnor, PA

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JOB DETAILS
SALARY
$24–$28.84 Per Hour
SKILLS
Accounting, Accounts Receivable, Billing, Business-to-Business (B2B), Call Volume, Card Processing, Cash Flow, Communication Skills, Construction, Credit Analysis, Credit Cards, Credit Risk, Credit and Collections, Customer Relations, Customer Support/Service, Detail Oriented, Distribution Services, ERP (Enterprise Resource Planning), Finance, Government, Health Plan, Inside Sales, Insurance, Microsoft Excel, Microsoft Office, Past Due Accounts, Payment Processing, Presentation/Verbal Skills, Reconciliation, Sales, Sales Support, Team Player, Time Management, Writing Skills
LOCATION
Radnor, PA
POSTED
5 days ago
Workway is a professional staffing firm specializing in connecting exceptional talent with leading employers. We are currently seeking a B2B Collections & Credit Specialist for an established national distributor that supports emergency restoration professionals, government agencies, and insurance organizations. This is an excellent opportunity for a detail-oriented collections professional who thrives in a fast-paced, customer-focused environment and enjoys collaborating with both finance and sales teams.

Position Summary
The B2B Collections & Credit Specialist will be responsible for managing a large commercial accounts receivable portfolio while balancing collections, credit analysis, payment processing, and customer service. This role plays a critical part in protecting the company's cash flow while supporting customers and internal sales teams with timely credit decisions and order releases.

Your specific duties will include:
  • Manage a portfolio of approximately 1,000 commercial customer accounts.
  • Perform business-to-business collections through high-volume outbound and inbound calls.
  • Process customer payments via credit card and ACH.
  • Evaluate customer creditworthiness using Dun & Bradstreet (D&B) reports and payment history.
  • Make sound credit decisions and release customer orders based on established credit guidelines.
  • Investigate and resolve customer billing disputes and account discrepancies.
  • Work closely with Sales to support customer needs while protecting company assets.
  • Maintain collection goals, including reducing portfolio delinquency to targeted levels.
  • Accurately document customer communications and account activity within the ERP system.
  • Communicate professionally with customers, internal departments, and management.
Required qualifications for the position include:
  • 2+ years of B2B Collections and Credit experience required.
  • Experience evaluating commercial credit using Dun & Bradstreet (D&B) reports.
  • Comfortable making and receiving a high volume of customer calls.
  • Experience processing electronic payments, including ACH and credit card transactions.
  • Working knowledge of ERP systems and accounting principles.
  • Proficient with Microsoft Office, particularly Excel.
  • Excellent verbal and written communication skills.
Preferred qualifications for the position include:
  • Experience with Solar ERP or BuildTrust is a plus.
  • Background supporting manufacturing, distribution, industrial products, restoration, or construction-related industries is preferred.
Pay Rate Range: $24.00 - $28.84 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy

#B2BCollections #CommercialCollections #BusinessCollections #Workway

About the Company

W

Workway

Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.

In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://workway.com/

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