B2B Senior Sales Manager

Position Summary

The B2B Senior Sales Manager is responsible for leading, developing, and growing Alliance Mobile’s Business Sales organization. This role drives business customer acquisition, revenue growth, account retention, and team performance across small and medium-sized business segments.

As a senior leader, the B2B Senior Sales Manager serves as both a strategic business partner and a hands-on sales leader, responsible for building a high-performing sales culture that consistently delivers results. This individual will recruit, coach, and develop a team of Business Account Executives while creating scalable processes that drive sustainable growth throughout the organization.

The ideal candidate is a proven sales leader with a passion for developing people, building pipelines, and creating winning sales strategies. They are equally comfortable leading executive-level customer conversations, analyzing performance metrics, and coaching team members to achieve their full potential.

Key Responsibilities

Leadership & Team Development

• Recruit, hire, onboard, and develop a high-performing team of Business Account Executives.
• Establish a culture of accountability, performance, and continuous improvement.
• Conduct regular one-on-one coaching sessions, performance reviews, and career development discussions.
• Create individualized development plans to improve productivity, sales effectiveness, and employee retention.
• Lead by example through active participation in prospecting, client meetings, and strategic sales opportunities.
• Build succession plans and identify future leaders within the organization.

Business Development & Revenue Growth

• Drive new business acquisition across small and medium-sized business segments.
• Develop and execute market growth strategies that increase revenue, market share, and customer penetration.
• Identify and capitalize on opportunities generated through Alliance Mobile’s retail footprint and referral channels.
• Build strategic relationships with local business owners, community leaders, and decision-makers.
• Partner with executive leadership to establish annual sales goals and business growth initiatives.
• Monitor competitive activity and market trends to identify opportunities and risks.

Sales Performance Management

• Own team performance against key sales metrics and revenue objectives.
• Monitor pipeline health, prospecting activity, conversion rates, and sales productivity.
• Ensure accurate CRM usage, forecasting, and reporting across the sales team.
• Develop action plans to address performance gaps and maximize sales opportunities.
• Analyze sales data to identify trends and drive informed business decisions.
• Maintain accountability for individual and team quota attainment.

Customer Experience & Account Management

• Support strategic customer engagements and assist with high-value sales opportunities.
• Partner with team members to strengthen customer relationships and improve retention.
• Assist in resolving escalated customer concerns and service-related issues.
• Ensure customers receive an exceptional experience throughout the sales lifecycle.
• Promote long-term account growth through consultative selling and solution-based recommendations.

Operational Excellence

• Ensure consistent execution of Alliance Mobile’s business sales processes and standards.
• Lead onboarding and development programs that prepare new hires for success within their first 30, 60, and 90 days.
• Conduct ride-alongs, joint sales calls, and field observations to reinforce best practices.
• Translate new product launches, promotions, and business initiatives into actionable sales strategies.
• Partner with Retail Operations, Marketing, Human Resources, and Leadership teams to support organizational objectives.

Key Performance Indicators

Success in this role will be measured through:

• New Business Account Acquisition
• Revenue Growth
• Gross Profit Performance
• Existing Account Retention
• New Line Activations
• Business Mobility and Connectivity Sales
• Team Productivity
• Quota Attainment
• Pipeline Development
• Employee Retention and Development
• Forecast Accuracy
• Customer Satisfaction

Qualifications

Required

• 3+ years of leadership experience in B2B sales, telecommunications, wireless, technology, or related industries.
• Demonstrated success leading high-performing sales teams.
• Proven ability to develop and execute business growth strategies.
• Strong prospecting, negotiation, and relationship-building skills.
• Experience managing sales pipelines, forecasting, and performance metrics.
• Exceptional communication, presentation, and coaching abilities.
• Ability to influence and build relationships with business owners, executives, and key decision-makers.
• The ability to operate a personal vehicle for daily business-related travel is an essential function of this position. Candidates must possess a valid driver's license, maintain an acceptable driving record, carry required automobile insurance, and have reliable access to a personal vehicle throughout employment. Failure to maintain these requirements may affect eligibility to perform the essential functions of the role.

Preferred

• Experience in wireless telecommunications, mobility solutions, or technology sales.
• Multi-location sales leadership experience.
• CRM management and sales analytics experience.
• Experience recruiting, hiring, and developing sales talent.

What Success Looks Like

A successful B2B Senior Sales Manager consistently grows revenue, develops future leaders, creates a high-performance culture, and establishes Alliance Mobile as the preferred business technology partner in every market we serve. They are a coach, strategist, recruiter, and business builder who drives results while developing people.

Why Alliance Mobile

At Alliance Mobile, our mission is to provide an extraordinary experience to our customers and communities while paving the way for our team to grow professionally and personally as AT&T’s #1 Partner.

Our leaders are expected to develop people, connect communities, and create exceptional customer experiences while delivering outstanding business results.

What you get

Full Time Position

Salary: $75,000 base annually plus commission - The first 30-90 days, Alliance will provide a ramp up

Travel: Yes, you will be expected to travel in this role

Location: Troy, MI ideally

Benefits: Corporate level Medical, Dental, Vision, LTD, STD, and Life Insurance

401k: Eligible to enroll after 90 days with Alliance Mobile with a company match

PTO: Eligible for PTO accrued at the Corporate Benefit level