Chick-fil-A logo

Back of House Assistant Manager

Chick-fil-A
  • Newport, Kentucky
    18 days ago

    Job Description

    Assistant Manager - Chick-fil-A Newport Pavilion


    Are you a motivated, people-first leader who thrives in a fast-paced environment? Chick-fil-A is looking for an Assistant Manager who is ready to lead from the front and help drive operational excellence. If you’re at least 18 years old, have strong communication and interpersonal skills, and bring at least one year of management experience with a proven ability to coach, motivate, and hold team members accountable, this could be the opportunity for you.


    At Chick-fil-A, we are committed to delivering exceptional customer experiences and building a positive, high-performing team culture. As an Assistant Manager, you will lead and inspire team members, ensure outstanding service, and maintain operational excellence during all shifts, including evenings, weekends, and holidays. Basic computer proficiency and a track record of customer service excellence are essential.


    In return, we offer competitive benefits, including 401(k) matching, health insurance, paid time off, and employee meal discounts while working, along with the opportunity to grow as a leader in a values-driven environment.


    Qualifications:

    • Must be at least 18 years old
    • Excellent communication and interpersonal abilities
    • Ability to work flexible hours, including evenings, weekends, and holidays
    • Strong leadership skills with the ability to motivate and inspire team member
    • At least 1 year in a management role with a track record of being able to coach a team and hold team members accountable
    • Proven track record of delivering exceptional customer service and operational excellence
    • Knowledge of basic computer skills
    • Must have a valid driver's license
    • Must submit and pass a background check


    Responsibilities:

    • Commit to a minimum of 24 hours per week
    • Shifts will be 2pm-11pm
    • Maintain high standards of food quality, cleanliness, and customer service
    • Oversee daily operations and ensure efficient functioning of the restaurant
    • Handle customer inquiries, feedback, and complaints in a professional manner
    • Assist in training of staff to optimize performance
    • Supervise and support team members, providing guidance and coaching as needed
    • Uphold Chick-fil-A's values and standards while promoting a positive work environment
    • Collaborate with the management team to implement strategies for business growth and success


    Benefits

    • 401(k) matching
    • Health Insurance
    • Competitive salary
    • Paid time off and vacation days
    • Employee discounts on Chick-fil-A menu items while working
    • Supportive and collaborative work environment
    • Retirement savings plan with employer contributions
    • Health, dental, and vision insurance options for eligible employees


    Numbers & Facts

    LocationNewport, Kentucky

    Skills

    • Business Growthunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Experienceunmatched
    • Customer Service Operationsunmatched
    • Customer Support/Serviceunmatched
    • Driver's Licenseunmatched
    • Food Qualityunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • People Managementunmatched
    • Performance Tuning/Optimizationunmatched
    • Resolve Customer Issuesunmatched
    • Restaurantunmatched
    • Staff Trainingunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder