Chick-fil-A logo

Back of House Manager

Chick-fil-A
  • League City, Texas
    10 days ago

    Job Description

    A Manager is the first face of leadership that guests and team members may see in the restaurant. A Manager proactively manages labor and breaks, assists the catering team with preparing and communicating orders, and ensures excellent customer service. A Manager is expected to prioritize, solve problems, and share the store’s vision and goals. Managers are to actively develop and mentor Team Leaders. A successful Manager must be professional, mature, patient, growth minded, humble, willing to share successes, and receive feedback.


    Position Type:

    • Full-time

    Our Benefits Include:

    • A fun work environment where you can positively influence others
    • Flexible scheduling (and closed on Sundays)
    • Learning first-hand from an experienced Operator and Restaurant Leaders
    • Intentional growth and development to help you reach your professional goals
    • Scholarship opportunities
    • Competitive pay
    • 401k
    • 2 weeks vacation
    • Insurance

    Manager Responsibilities:

    • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
    • Offer immediate and respectful response to Guest's needs
    • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
    • Be a friendly, encouraging team player
    • Open and/or close, lead shifts, key holder
    • Count drawers and finalize day
    • Excellent communication skills, both written and spoken

    Qualifications and Requirements:

    • Bilingual
    • Smile
    • Create and Maintain Eye Contact
    • Speak Enthusiastically
    • Ability to work in a fast-paced environment
    • Strong people skills with a desire to serve Team Members
    • Strong commitment to superior customer service
    • Ability to manage Team Member behavioral and performance issues
    • Ability to work in a team environment with shared ownership and responsibility
    • Must have a reliable vehicle for transportation to open and close the restaurant
    • Must be at least 21 years old and able to work 40+ hours a week, at varying times of the day
    • Must have at least 2 years' experience in a restaurant leadership role equivalent to manager
    • Preferred candidate will have completed college-level courses in business and or marketing and have experience in a related field.

    Most Chick-fil-A® Restaurants are operated by independent franchised business owners

    who make all their own employment decisions and are responsible for their own

    content and policies.

    Benefits

    • Health insurance
    • Dental insurance
    • Vision insurance
    • 401(k)
    • 401(k) matching
    • Employee discount
    • Mileage reimbursement
    • Paid time off
    • Flexible schedule

    Numbers & Facts

    LocationLeague City, Texas

    Skills

    • Catering Servicesunmatched
    • Communication Skillsunmatched
    • Contact Managementunmatched
    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Establish Prioritiesunmatched
    • Higher Educationunmatched
    • Insuranceunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Mentoringunmatched
    • Multilingualunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Reimbursementunmatched
    • Restaurantunmatched
    • Scholarshipunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched

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