Back of House Operations Manager

Chick-fil-A Rivers Avenue is entering an exciting new chapter — and we’re looking for an exceptional Back of House Operations Manager to help lead our grand reopening!

As we reopen our doors, our kitchen leadership team will set the pace for great food, strong systems, and a remarkable guest experience. This is more than a management role — it is a chance to help shape a renewed season at Chick-fil-A Rivers Avenue, develop people, and build a high-performing Back of House operation from the inside out.

Our mission is simple:

Remarkable People impacting Remarkable People.

If you thrive in a fast-paced kitchen, value high standards, and lead with both urgency and care, you’ll feel right at home here. We are building a leadership team that takes ownership, develops others, and does things the right way.

What You’ll Do:

As a Back of House Operations Manager, you’ll lead the kitchen team and help deliver the quality, consistency, and execution our guests count on. Your responsibilities may include:

• Serving as Leader on Duty and leading BOH shifts with clarity, calm, and urgency

• Becoming proficient in every Back of House position and coaching others to do the same

• Ensuring food is prepared, cooked, and presented to Chick-fil-A quality standards

• Maintaining recipe knowledge, food safety, sanitation, storage, and cleaning standards

• Keeping the kitchen clean, organized, stocked, and ready for every shift

• Coaching and developing Team Leads, Trainers, and Team Members through clear feedback

• Owning an area of BOH operations and leading improvements in systems, execution, or team development

• Staying calm and effective during high-volume periods while protecting team culture and the guest experience

• Supporting our grand-reopening goals through disciplined execution and strong communication

• Attending Operations Manager meetings and completing additional duties assigned by senior leadership

What We’re Looking For:

We’re looking for a leader ready to help launch this next chapter and grow with the team:

• Proven ability to lead and develop a small team

• Strong judgment, problem-solving skills, and a hands-on leadership style

• Coachable, positive, and committed to developing people

• ServSafe Certification is a plus

• Available to work five days per week, most Saturdays, and at least one closing shift weekly

• Open availability and the ability to work at least 40 hours per week

• Comfortable in a fast-paced kitchen environment with a strong sense of urgency

• Able to stand, walk, bend, kneel, squat, and lift or carry up to 50 lbs

• Eligible to work in the United States

Why You’ll Love Working Here:

This is a special season to join Chick-fil-A Rivers Avenue. You’ll be part of a fresh start, build a strong kitchen culture, and make a lasting impact on both our team and our community. We work hard, celebrate wins, and invest in leaders.

What We Offer:

• Full-time leadership opportunity with flexible scheduling and Sundays off

• A positive, high-performing team environment

• Meaningful growth into higher levels of restaurant leadership

• PTO, retirement plan with company match, and health benefits for eligible team members

• Paid training, employee meal benefits, and discounts

• Scholarship opportunities and fun team events

If you are ready to lead with purpose, build a high-performing kitchen team, and be part of the grand reopening and next chapter of Chick-fil-A Rivers Avenue, apply today. We’d love to meet you!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$18.00 - $22.00 per hour

Benefits

Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), 401(k) matching, Paid training, Employee discount

Job Type

Full time

Schedule

Monday to Friday, Weekend availability