Back of House Team Leader

Back of House Team Leader | Northshore Town Center |...

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Chick-fil-A Careers and Jobs

• Chick-fil-A Careers
• Northshore Town Center
• Back of House Team Leader

Back of House Team Leader

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Full-timePart-time

Starting at $18.00 per hour

The Back of House (BOH) Team Lead is responsible for leading kitchen operations during assigned shifts to ensure food safety, quality, accuracy, and speed of service at Chick-fil-A. This role sets the tone for operational excellence by coaching team members, managing kitchen flow, and upholding brand standards while creating a positive, high-performance work environment.

The BOH Team Lead models leadership through service, accountability, and attention to detail while ensuring an exceptional guest experience through outstanding food execution.

Starting pay: $18 per

Use various leadership models to effectively lead the Back of House Team:

A. 5 Critical Success Factors

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• Leadership
• Talent
• Guest Experience
• Sales and Brand Growth
• Financial Stewardship

B. SERVE

*

• See the Future
• Engage and Develop Others
• Reinvent Continuously
• Value Results and Relationships
• Embody the Values

C. Performance Expectations Framework (ESRC)

*

• Expectations (Clear)
• Skills
• Resources
• Consequences / Celebrations

Work schedule

• 8 hour shift

Chick-fil-A - Northshore Town Center

2082 Town Center Blvd, Knoxville, TN, 37922

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This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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