Back of House Team Member

Back of House Team Member | North Canton, OH | Chick-fil-A

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Chick-fil-A Careers and Jobs

• Chick-fil-A Careers
• North Canton, OH
• Back of House Team Member

Back of House Team Member

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Full-timePart-time

$11.00 - 16.00 per hour

Job Description: Team Member

Location: Chick-fil-A North Canton FSU

Reports To: Shift Leader / Director

Mission

Deliver remarkable hospitality and consistent operational excellence that creates positive guest experiences and reflects Chick-fil-A North Canton's core values - every guest, every time.

Outcomes (What You Must Get Done)

To succeed in this role, the Team Member must consistently accomplish the following:

• Achieve 95%+ order accuracy on all guest transactions during assigned shifts
• Maintain a clean, safe, and organized workstation (front or back of house) throughout all shifts
• Consistently receive positive guest feedback or zero guest complaints during assigned hours
• Demonstrate 100% compliance with food safety and sanitation procedures
• Arrive on time and ready to work for 95%+ of scheduled shifts per month
• Support teammates and leaders proactively by anticipating needs and offering assistance
• Complete all assigned training modules and demonstrate role competency within 30 days of hire

Competencies (Skills and Traits Required for Success)

Behavioral Fit - What A Players Bring

• Integrity: Always chooses to do the right thing, even when unsupervised
• Efficiency: Works quickly without sacrificing quality or accuracy
• Follow-through: Completes tasks thoroughly and reliably without reminders
• Flexibility: Adapts easily to changes in team, role, or environment
• Attention to Detail: Catches mistakes before they reach the guest
• Persistence: Keeps going until the job is done right
• High Standards: Holds self and teammates to consistent excellence
• Communication: Speaks clearly, listens actively, and resolves conflicts with professionalism

Cultural Fit - Who Thrives Here

Words that describe our team culture:

• Positive - We create joy for guests and each other
• Humble - We put others first and serve with gratitude
• Reliable - We show up on time and follow through
• Teachable - We seek feedback and grow through it
• Team-oriented - We win together by helping each other

Married to the Mission: Grow People, Grow Business, but dating the Methods.

Vision: To provide Excellence through Hospitality to help our community Grow.

Values: Excellence, Hospitality, Growth

Work schedule

• Weekend availability
• Monday to Friday
• On call
• Holidays
• Day shift
• Night shift
• Overtime

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Life insurance
• 401(k) matching
• Employee discount

Chick-fil-A - North Canton, OH

1535 N Main St, North Canton, OH, 44720

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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