Chick-fil-A Perimeter Pointe
Starting at $17/hour - then $18 upon promoting | 25+ hours/week | Shift Leader in Training Opportunity
Ready to Lead? We provide paid training to become a Shift Leader!
As a Shift Leader at Chick-fil-A Perimeter Pointe, you’ll be responsible for leading the restaurant during your shift, developing Team Members, protecting our standards, and creating an experience our guests want to come back to. This role offers 1-2 month training to become a Shift Leader. Pay will begin at $17 an hour as a Shift Lead in Training and once training is completed, pay will increase to $18 an hour for your promotion to Shift Lead.
This is real leadership experience. You’ll make decisions, coach people, solve problems, and learn the fundamentals of restaurant management—all while working alongside a team that wants to win together.
What You'll Do
Lead the Shift
- Take ownership of the restaurant while you're on duty.
- Set the tone, pace, and energy for the team.
- Put the right people in the right positions to create an exceptional guest and team experience.
- Make confident decisions when challenges arise.
- Keep the restaurant running with speed, accuracy, cleanliness, and excellence.
- Delegate cleaning checklists and food assessments amongst the team, ensuring completion
Develop People
- Coach Team Members in the moment and help them become better at what they do.
- Provide both positive and constructive feedback.
- Recognize great performance and reinforce the behaviors we want to see.
- Help train and develop future leaders.
- Create an environment where people feel supported, challenged, and encouraged.
Protect the Brand
- Maintain Chick-fil-A standards for food quality, food safety, cleanliness, hospitality, and speed of service.
- Lead by example—you won't ask your team to do anything you're unwilling to do yourself.
- Protect our culture by being a positive, encouraging, and servant-hearted leader.
- Create and maintain systems and checklists that help the team consistently execute at a high level.
Solve Problems & Improve the Business
- Identify opportunities to make the restaurant better.
- Work with the leadership team to develop solutions.
- Use data, feedback, experience, and good judgment to make decisions.
- Look beyond today's shift and think about how your leadership can improve tomorrow.
Take Care of Our Guests
Great leaders don't just manage operations—they take care of people.
When a guest has a concern, you'll use our HEARD approach:
Hear Empathize Apologize Resolve Delight
You'll learn how to turn challenging moments into opportunities to create memorable experiences.
What Great Shift Leaders Bring
We're looking for someone who:
- Leads with humility and isn't above any job.
- Pursues everyday excellence and refuses to take shortcuts.
- Is reliable and someone the team can count on.
- Takes stewardship seriously and cares for our people, food, equipment, and resources.
- Brings a positive attitude, even when the restaurant gets busy.
- Communicates clearly and confidently.
- Has the courage to give honest, helpful feedback.
- Takes initiative instead of waiting to be told what to do.
- Can stay calm, think clearly, and solve problems under pressure.
- Genuinely enjoys helping other people grow.
Your Leadership Journey Starts Here
You don't need to have years of management experience to become a great leader.
We'll teach you the skills. You'll get hands-on experience. And you'll have opportunities to grow.
As a Shift Leader, you'll develop skills in:
- Team leadership
- Coaching & feedback
- Training & development
- Guest recovery
- Restaurant operations
- Problem-solving
- Communication
- Decision-making
- Accountability
- Time management
- Business improvement
These aren't just restaurant skills. They're leadership skills you can take anywhere.
What It Takes to Become a Shift Leader
We're looking for Team Members who consistently demonstrate leadership potential and are ready to take on more responsibility.
Baseline expectations include:
- Availability to work 4+ days per week, including Friday or Saturday
- Ability to open or close approximately 3 times per week
- Consistent demonstration of our core values and leadership behaviors
Your Shift. Your Team. Your Opportunity.
Being a Shift Leader means people are counting on you.
Set the tone.
Build the team.
Solve the problems.
Protect the standard.
Make a difference.
If you're ready to stop watching leadership from the sidelines and start becoming the leader people want to follow, it's time to take the next step.
Bring your B.E.S.T. to Chick-fil-A Perimeter Pointe.
Work schedule
- 8 hour shift
- Monday to Friday
- Weekend availability
- Night shift
Supplemental pay
- Other
Benefits
- Flexible schedule
- Employee discount
- Paid training
- Other