Back-office & Operations Coordinator (Restaurants)

Position Overview

The Restaurant Back-Office & Operations Coordinator plays a central role in maintaining the reporting, documentation, and system integrity that support our multi-unit operations.

This role offers direct exposure to executive leadership and is ideal for an early-career professional seeking hands-on operational experience within a growing organization.

This position is ideal for someone who:

• Takes pride in clean, accurate work
• Notices inconsistencies and follows through
• Is comfortable working with numbers and spreadsheets
• Enjoys building organized systems
• Wants to grow with a multi-unit organization

Key Responsibilities

Store Reporting & Data Management

• Compile and organize daily sales reports across multiple locations
• Maintain performance tracking spreadsheets and dashboards
• Audit store-level data for accuracy and follow up on discrepancies
• Prepare structured weekly reporting summaries for leadership

Back-Office Administration

• Maintain digital filing systems (leases, permits, vendor documents)
• Track compliance deadlines and renewal calendars
• Process incoming mail and invoices
• Ensure shared drives remain organized and current

Operational Coordination

• Update task management systems with deadlines and priorities
• Support leadership with reporting packets and documentation
• Maintain recurring process checklists
• Identify and recommend workflow and reporting improvements through the use of software, AI, and efficiency-enhancing tools while while safeguarding sensitive company information.

Qualifications

• Strong proficiency in Excel (formulas, pivot tables, structured data)
• Exceptional attention to detail
• Strong organizational and communication skills
• Ability to manage multiple responsibilities independently
• Self-starter who follows through and closes loops

Preferred Experience

• Restaurant or multi-unit operations exposure
• POS system familiarity
• Experience with task management software
• Reporting dashboard experience

Who Thrives in This Role

This position is best suited for someone early in their career who wants real ownership and direct exposure to how a multi-unit restaurant platform operates behind the scenes.

You’ll work closely with leadership, gain insight into performance analytics and reporting strategy, and contribute to systems that support company-wide growth. Strong performance can lead to increased responsibility and expanded opportunities as the company continues to grow.

GSR Group LLC – Multi-Unit, Multi-Franchisee. Built for Growth.
GSR Group LLC is a multi-unit, multi-franchisee operator dedicated to excellence in restaurant management and operations across multiple states in the United States with our corporate HQ based in Stafford, Texas. With a strategic focus on growth and efficiency, we oversee a diverse portfolio of brands, delivering best-in-class experiences for both customers and employees.
Our success is driven by a commitment to operational excellence, innovation, and strong leadership. Through streamlined processes, a results-driven approach, and an unwavering focus on quality, we continue to expand our footprint while optimizing performance across all locations.
At GSR Group LLC, we Aspire to Excel, ensuring every brand we operate reaches its full potential in an ever-evolving industry.

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