Backend Software Engineer

The Role

We're searching for a Backend Software Engineer to join our growing engineering team as our first US based backend engineer. Based in the US, you'll report to one of our Engineering Team Leads and work on the backend of a range of Internet exploration and cybercrime detection and disruption services, as well as provide infrastructure support when needed. 

A key part of this role is maintaining and improving existing applications in a FedRAMP environment, as well as new applications that support our core services. These systems are critical to the operation of our products, and the role requires engineers who take ownership of production systems and care deeply about their reliability, performance, and stability. 

Most of your time will be spent on core feature development for the Deep & Dark Web product, working in Go and TypeScript on a Kubernetes-based platform. You'll own the deployment configuration for services you maintain, using Terraform and Kubernetes manifests. 

You'll have access to cutting-edge AI development tools as part of a company-wide initiative to integrate AI into our engineering workflows.  

This role would suit an engineer who enjoys working on real-world production systems, taking ownership of services, and improving platforms over time. You communicate clearly in writing, as your globally distributed colleagues will often read your MR comments, design notes, and Slack messages hours after you write them. 

 Day to day, you'll be 

• Designing and developing features and improvements to our products, while taking non-functional requirements like performance, reliability, and security into account.
• Maintaining and improving existing systems (based on Go/Typescript), ensuring stability, maintainability, and operational reliability.
• Testing and documenting your work to a high standard with strong attention to detail.
• Taking responsibility for system maintenance, operational stability, and incident prevention.
• Responding to issues with a sense of urgency and ownership, identifying root causes and implementing long-term fixes.
• Identifying scaling bottlenecks and resolving them, while being conscious of running costs.
• Collaborating with other engineering teams to ensure services you own are well-integrated with their services.
• Working with cross-functional stakeholders to help propose, design and implement solutions to meet business needs.
• Working independently and proactively, identifying opportunities to improve systems and processes over time.
• Working effectively across time zones — managing your own workflow, unblocking yourself when the UK team is offline, and communicating decisions clearly in async channels.
• Providing review and approval cover for infrastructure changes when the infrastructure engineer is unavailable.
• Providing incident response for the production environment, on a rotation-based, shared US on-call roster. 

 What you'll need to be successful 

• Experience developing and maintaining production backend systems, ideally including Golang and Typescript or similar languages.
• Experience with container orchestration using Kubernetes or similar platforms.
• Experience with infrastructure-as-code tools such as Terraform.
• Experience using AWS services such as EC2, S3, EKS, Route53 and RDS, or equivalent services at other cloud providers.
• Experience working with SQL databases (such as MySQL or MariaDB), including schema design and query optimisation.
• The ability to work effectively as part of a distributed team across time zones, making good decisions and unblocking yourself when colleagues are offline.
• Strong attention to detail, particularly when reviewing and approving changes for compliance-controlled environments.
• A proactive mindset with a sense of urgency when addressing operational issues or incidents.
• Experience with version control systems, such as Git, and CI/CD pipelines.
• A good understanding of computer networking technologies, including TCP, IPv4, IPv6, DNS, HTTP, and TLS.
• You must be based in the United States and be a United States citizen. This role offers the flexibility to work in our offices in Lehi, Utah, or remotely within the United States.  
• You must be able to overlap at least 2 hours per day with UK working hours, for real-time communication with Netcraft's UK engineers. Whilst we prefer East Coast-based candidates, we are open to applicants from anywhere in the United States, so long as you can meet this requirement. 
• Ability to obtain and maintain a US Government security and/or vendor clearance. Candidates do not need to be current clearance holders, but must be able to meet eligibility requirements for access to classified information if sponsored for clearance. 

The Rewards Package:

• 33 days vacation - includes national holidays which can be worked if you prefer
• Generous enhanced family leave and pay
• Enhanced sick pay, increasing with length of service
• Equity Tracking Units allowing you to share in Netcraft's long term success (eligibility criteria apply)
• Hybrid and flexible working options
• 401(k) Safe Harbor Plan with employer match
• Comprehensive private health cover, including medical, dental, vision and life insurance
• Meals, snacks, and drinks provided in the office
• Two paid Learning & Development days per year plus access to learning resources such as Udemy and Coursera to support your career
• Two Volunteering Days per year, to allow you to contribute to your wider community or charity
• Spot reward bonus scheme to reward truly outstanding contributions 
• Employee Referral Bonus scheme