Badger Central Bookstore and Services Associate

Badger Central Bookstore and Services Associate

Salary

$16.99 - $25.48 Hourly

Location

Amarillo, TX

Job Type

Full-Time

Job Number

202400834

Division

Auxiliary Enterprises

Department

11_10_00_710500 - (BKWA) - Bookstore Washington St Campus

Opening Date

10/08/2026

Closing Date

11/8/2026 11:59 PM Central

FLSA

Non-Exempt

Grade

6

• Description
• Benefits

Summary

At Amarillo College, our mission is: Transforming lives through learning, creating opportunities for student success, and nurturing prosperity for the Texas Panhandle. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.

The Badger Central Bookstore and Services Associate provides customer service and operational support for Amarillo College's Central Bookstore and mailroom, serving students, faculty, staff, and community members in person and through online services. Supports daily bookstore and mailroom operations, including online order fulfilment, website and product management, inventory, receiving, transferring, and shipping. Assists with bookstore events and other operational needs while maintaining a professional, service-oriented approach and ensuring accurate and timely completion of assigned responsibilities.

Qualifications

EDUCATION

Required: High School Diploma or GED.

Preferred: Associate's Degree.

EXPERIENCE

Required: Three (3) years in a retail or online shipping operations.

Preferred: Four (4) years in a retail or online shipping operations.

Job Duties & Responsibilities

• Provide professional and responsive customer service to students, faculty, staff, community members, and other customers utilizing bookstore, mailroom, and online services.
• Support the day-to-day operations of the Central Bookstore and mailroom, including service, fulfillment, receiving, inventory, shipping, and related activities.
• Manage online bookstore fulfillment operations, including processing orders, maintaining product listings, uploading products, and updating pricing and other website content.
• Maintain and update the Amarillo College Bookstore website to ensure product information, pricing, and other content is accurate and current.
• Receive, transfer, package, and ship bookstore products and other materials in accordance with established procedures.
• Assist with inventory management for bookstore merchandise, mailroom supplies, and related materials; monitor inventory levels and assist with maintaining accurate records.
• Provide support for bookstore events and activities, including off-campus events, as needed.
• Develop proficiency in all facets of bookstore operations and provide cross-functional support to ensure continuity of services.
• Communicate and collaborate effectively with Amarillo College personnel at all levels, community members, and management.
• Handle sensitive and confidential information with appropriate discretion and professionalism.
• Work independently while managing multiple responsibilities, priorities, and projects with attention to detail and accuracy.
• Maintain a flexible schedule as needed to support bookstore operations and institutional events.
• Perform other related duties as assigned.
• Perform other work-related duties as required.
• As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture that strives to serve students, peers and the community by embracing the AC Core Values: Integrity, Curiosity, Accountability, Relevance, and Engagement!

Knowledge, Skills & Abilities

• Knowledge of customer service principles and practices.
• Knowledge of retail, shipping, receiving, inventory, or mailroom operations.
• Strong interpersonal and customer service skills, with the ability to interact professionally with students, faculty, staff, community members, and other customers.
• Strong written and verbal communication skills.
• Ability to navigate and maintain online systems, websites, and e-commerce platforms.
• Ability to accurately enter, update, and maintain product information, pricing, inventory records, and other data.
• Ability to organize, prioritize, and manage multiple responsibilities and projects with attention to detail and accuracy.
• Ability to work independently while also collaborating effectively with others.
• Ability to learn and perform a variety of bookstore, mailroom, shipping, receiving, and service-related functions.
• Ability to handle sensitive and confidential information with discretion.
• Ability to adapt to changing priorities and work a flexible schedule when operational needs require.
• Commitment to providing high-quality, service-oriented support to students, faculty, staff, and the community.

Salary: Amarillo College follows a lag pay strategy, with starting offers typically between the minimum and midpoint of the pay grade, rarely reaching the maximum to support long-term growth within each position.

Pay grade 6 Amarillo College Pay Grades (salary is determined by Human Resources based on education, work experience and internal comparisons).

Physical Demands: While performing the duties of this position, the employee is frequently required to stand, walk, bend, reach, and use hands to handle merchandise, mail, packages, and other materials. The position requires the ability to lift, carry, push, pull, and maneuver items weighing up to forty (40) pounds. The employee may be required to move between work areas, buildings, and off-campus locations as needed to support bookstore operations and events.

Working Conditions: Must be willing to work a flexible schedule as needed to support bookstore operations, including occasional evenings, weekends, holidays, special events, and varying hours.

Work Environment: This position operates in a retail bookstore and mailroom environment with frequent interaction with students, faculty, staff, community members, vendors, and other customers. Work is performed in customer-facing retail and service areas, mailroom and inventory areas, shipping and receiving areas, and computer workstations. The position requires regular use of computers, phones, point-of-sale systems, shipping equipment, and other bookstore and mailroom equipment. The work environment may be fast-paced and involve frequent customer interactions and interruptions, requiring the employee to adjust to changing priorities and operational needs. The employee may also work independently and with limited direct supervision at times.

Notice of Background: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test.

Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.

Amarillo College is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Amarillo College offers benefit packages, including medical, dental, vision, life, and disability coverages available through ERS. Amarillo College provides (at no cost to the employee) a long-term disability policy. In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Retirement Plan - additional 403(b) with a generous matching contribution. Amarillo College Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses. Employees have free access to the fitness center located on the Washington Street Campus. We also offer a generous holiday schedule, Amarillo College - Amarillo College Schedule and Holidays (actx.edu)

For more information about the benefits please visit our HR Benefits Page.

Employer Amarillo College

Address 2201 S Washington St

PO Box 447

Amarillo, Texas, 79109

Phone 806-371-5040

Website https://www.actx.edu/