About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language support in 80+ spoken and signed languages for USCIS and other federal agencies.
We are seeking Bahasa Indonesia Over-the-Phone Interpreters (OPI) to support our USCIS contract. Indonesian is a priority Southeast Asian language, widely spoken in Indonesia and by diaspora communities, often required in asylum and immigration cases.
Responsibilities
- Provide real-time Bahasa Indonesia English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
- Interpret accurately, neutrally, and professionally in immigration, legal, and administrative settings.
- Maintain strict confidentiality in line with USCIS/DHS interpreter standards.
- Manage both scheduled assignments and urgent/surge calls.
- Participate in training, compliance refreshers, and quality assurance audits.
Qualifications
- Native or near-native fluency in Bahasa Indonesia and English.
- 2+ years of professional interpreting experience (immigration, legal, community, healthcare, or government preferred).
- Strong knowledge of interpreter ethics, confidentiality, and cultural sensitivity.
- Excellent telephone communication skills; ability to remain accurate under pressure.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.
Compensation & Benefits
- Competitive pay: $25–30/hour.
- Remote work with secure USCIS-approved platforms.
- Paid training and professional development.
- Consistent workload under a federal contract.
- Growth opportunities in quality assurance or linguist leadership.
How to Apply
Submit:
- Resume / CV highlighting Bahasa Indonesia interpreting experience.
- Any certifications (court, community, medical, or ATA credentials preferred).
- Availability for full-time or contractor roles.
Apply at: careers@globallanguagesystem.com
Subject line: Bahasa Indonesia OPI Interpreter Application – USCIS Contract
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.