Purpose:
The Bonding Agent position increases overall revenue by exhibiting a positive and energetic attitude to sell our service to customers while guiding them through the bond process to facilitate the release of their loved ones from local detention facilities.
Who we are looking for:
We are looking for a professional individual to work full time at a busy bail bond office. No prior experience is necessary as training and certification will be provided by the company. We are a 24/7 business with multiple office locations, and therefore some shift flexibility and willingness to travel anywhere within the metro-Atlanta area are required.
Basic math, computer, and internet skills are required. The ideal candidate will have excellent verbal and written communication skills, a friendly personality, and a desire to be a productive and effective member of the team.
Critical agent duties include but are not limited to:
- Answer incoming phone calls, and greet and assist customers in a professional manner.
- Utilize jail websites and court websites to effectively respond to client inquiries.
- Gather background information on clients to assist management in risk assessment.
- Calculate bond fees and provide potential customers with cost estimates.
- Accurately receive payments for service and execute bail bonds.
- Maintain a clean and safe work environment.
Applicants must be 21 years of age or older, and must possess a valid Georgia driver's license, a reliable vehicle, and a clean criminal background.