TITLE:Assistant Bakery Manager REPORTS TO: Bakery Manager Position Summary: TheNothing Bundt Cakes(NbC)AssistantBakeryManagerworks alongside the Bakery Manager and team members tocreate the highest-quality cakes, a warm, welcoming environmentanda superiorguest experience.The Assistant Bakery Manager shares in team leadership andcollaborates withthe Bakery Managerindriving sales and profitability, executing day-to-day responsibilitiesandensuringthatall aspects of the bakery operationcomply with NbCstandards.This role servesasan importantcarrier of theNbCcultureto reinforcecore valuesand bring our brand to life for our team members and guests. Accountabilities/Duties: •Prioritizes the guest experience, models superiorguest engagementandfostersa positive work environment. •Partners withtheBakery Managerin leadingall aspects of the guest experience,cake production,brand and merchandise presentation, work environment, P&Lmanagement andinventorycontrol. •Supports the Bakery Manager in recruiting,selectingand trainingteam members,directingdailyworkresponsibilities,andprovidingperformancefeedback andcoaching. •EnsuresNbCproduct, service,bakery environment andvisualmerchandisingstandardsareconsistently upheldand that all bakery operationsadhere tofood and health safety standards and NbC policiesand procedures. •Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing. •Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. •Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. •Contributes to marketingstrategy execution in the local community by helping to coordinate and participatingin special, brand-buildingevents. •Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. CoreValuesand LeadershipCompetencies: •Servant's Heart oGoes above and beyond to support and develop the team and create a superior guest experience. oKeeps the good of the team and guest ahead of personal interests or gain. oLeads by example and displays humility and empathy for others. •Spirit of a Champion oDemonstrates an intense drive, a commitment to excellence and a passion to succeed. oSeizes 100% ownership of responsibilities, with zero excuses for issues within direct control. oOperates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. •Genuine Connections oProjects warmth, enthusiasm and optimism that attracts and energizes others. oBuilds positive, productive relationships and communicates often and openly. oServes as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: •Demonstratesan unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. •Has the ability todelegate tasks, communicateclear expectations, directothers' work and manageperformance. •Is highly organizedand resourceful,can balance multiple priorities and demonstrates strong follow-up skills. •Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. •Demonstrates strong learning agility, with a passion to grow and excel. Education,Certifications and Work Experience Requirements: •High school diplomaor GED; post-secondary education is a plus. •1-3 years ofguest-facingexperienceinaretail,restaurantor foodserviceenvironment,preferablyin a lead rolewith progressivemanagerialresponsibilities. •Demonstrated successcreating asuperiorguest experience and coaching others to do the same,trainingnewteam members,directingthe workofothers,andachieving productivity goals. •Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies. WorkAvailability:Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.