Bakery, Bakery Department, Communication Skills, Cookies, Corporate Policies, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Order Picking/Packing, Order Processing, Organizational Skills, Policy Development, Product Pricing, Sanitation, Telephone Skills
POSITION TITLE: Bakery Clerk
DEPARTMENT: Bakery
REPORTS TO: Bakery Manager
FLSA STATUS: Non-Exempt
JOB SUMMARY:
Responsible for providing excellent customer service, maintaining a clean and organized bakery department, and assisting with the preparation, packaging, and stocking of bakery products.
ESSENTIAL JOB FUNCTIONS:
- Maintain presentable and adequately filled shelves.
- Control freshness by coding all products and pulling out-of-code merchandise daily.
- Help prepare, package, and display baked goods such as bread, pastries, cakes, and cookies.
- Ensure proper tagging of all products is accurate and legible.
- Maintain the regular cleaning and sanitation program as established by company policies.
- Maintain good customer relations by providing prompt and courteous customer service.
- Greet all customers and be observant to your surroundings.
- Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
- Answer phones and take special orders.
- Assist in baking of products.
- Assist in taking a cake order for customers.
- Assist in unloading and proper storage of merchandise as it is delivered.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Must have strong communication skills to provide adequate customer service.
- Must have dexterity in hands to wrap and package products.
- Must be able to read and write to properly tag and price the products.
- Must be able to lift up to fifty (50) pounds as needed.
- Must be able to stand upright for most of your scheduled work shift.