Bakery Counter Worker

Location: Apizza Alimentari, Fayetteville, New York

Job Type: Full-Time | Reports To: Front of House Management

Position Summary: The Bakery Counter Worker provides welcoming hospitality while assisting guests at the bakery counter. This role includes packaging and selling baked goods, operating the point-of-sale (POS) system, answering guest questions, and maintaining an organized and visually appealing bakery display. Depending on operational needs, this role may also assist with basic barista duties such as preparing coffee and espresso beverages and supporting café service.

Key Responsibilities

• Greet guests warmly and provide friendly, attentive service at the bakery counter.
• Assist guests in selecting bakery items and describe products when needed.
• Package baked goods carefully for dine-in or takeout service.
• Operate the point-of-sale (POS) system to process orders and payments.
• Maintain clean and attractive bakery displays and counters.
• Restock bakery cases and retail shelves as needed.
• Label and organize bakery items according to quality and freshness standards.
• Answer guest questions regarding ingredients, flavors, and menu offerings.
• Assist with basic barista duties such as preparing coffee and espresso beverages when needed.
• Support café and beverage service during busy periods.
• Maintain cleanliness of the bakery counter, work surfaces, and equipment.
• Follow food safety and sanitation standards.

Essential Skills

• Strong hospitality and guest service mindset
• Friendly and confident communication skills
• Ability to multitask in a fast-paced environment
• Basic familiarity with POS systems or willingness to learn
• Interest in coffee service or willingness to learn barista skills
• Attention to cleanliness and visual presentation
• Dependability and punctuality

Qualifications

• Previous bakery, café, or retail food service experience preferred
• Food handler certification preferred
• Ability to stand for extended periods during shifts
• Strong attention to detail and customer service skills

Compensation & Benefits

• Competitive wages
• Paid vacation time
• 401(k) options
• Health insurance for employees averaging 30+ hours per week
• Food & beverage allowance
• Growth opportunities