Bakery / Deli Manager

Department: Bakery/Deli

Reports To: Store Manager

FLSA Status: Exempt

Job Summary

Oversees the Bakery and Deli departments, supervising staff, ensuring quality products, and achieving sales and profit goals while delivering excellent customer service.

Key Responsibilities

• Hire, train, and supervise bakery/deli staff.
• Plan, schedule, and direct daily production and merchandising activities.
• Order, receive, and inspect products and ingredients for quality and accuracy.
• Ensure compliance with food safety, sanitation, and OSHA regulations.
• Maintain accurate records, reports, and department paperwork.
• Meet or exceed sales, margin, and labor goals.
• Perform any duties within the department including baking, frying, slicing, decorating, and customer service.

Qualifications

• Previous supervisory experience in bakery/deli or foodservice required.
• Strong leadership and communication skills.
• Knowledge of food safety standards and compliance requirements.
• Ability to manage budgets, scheduling, and merchandising plans.

Physical Requirements

• Stand/walk for extended periods (up to 8 hours).
• Lift/move up to 50 lbs regularly.
• Work in hot/cold environments.
• Frequent bending, reaching, and repetitive motions.

Scheduling Expectations

Varied schedule including early mornings, evenings, weekends, and holidays.

Success Indicators (KPIs)

• Sales and profit goals achieved.
• Labor costs maintained within budget.
• Food safety and sanitation audit scores.
• Customer service feedback.

ESOP & Ownership Culture

As an employee-owner, this role models pride of ownership, treating customers and company assets with care. Employees contribute to store success by protecting profitability, preventing loss, and ensuring excellent customer experiences.

EEO Statement

C&K Market Inc. is an equal opportunity employer.