Bank Analyst

Bank Analyst needs 5+ years experience

Bank Analyst requires:

* 5 years experience with Information Technology.

* Ability to negotiate contracts ensuring standard terms and conditions are included in support of the Bank's risk framework.

* Providing exceptional customer service to Business Owners in support of the contracting process.

Bank Analyst duties:

* Provides support to business operations such as front end, image & data capture,

payment services, and/or document/transaction content management.

* Provides administrative support to business operations by performing processing tasks

* Update the Standard Operating Procedures as necessary and perform a monthly review for accuracy

* Daily and/ or weekly working sessions with Technology, Operations, and other Payment teams to review current process and procedures and identify efficiencies

* Investigate Customer Complaints and recommend enhancements

* Partnership with Technology, Operations and other Payment front line teams for production testing