Member Services RepresentativePreference Employment Solutions is hiring a detailed oriented and customer focused individual for a local credit union in Fargo. This role allows you to be responsible for providing excellent customer service, handling financial transactions, and ensuring accuracy and security of all transactions. Being a Member Services Representative, you get to be the first point of contact for customers, helping them with deposits, withdrawals, account inquiries and other banking services.
Type: Temp-to-Hire, Full Time
Compensation: $17/hr.
Benefits: As part of our commitment to employee well-being, Preference Employment Solutions offers Minimum Essential Coverage (MEC) health plans for both individuals and families. Our plans provide essential healthcare benefits at an affordable cost, ensuring you have access to the coverage you need while working with us. If make it through the temp-to-hire phase, will qualify for the credit union's benefits plan.
Position Overview:
Assisting members by completing withdrawals, deposits, transfers, loan payments/advances, cashier s checks, and money orders in accordance with federal banking regulations.
Handling members transactions and cash services by phone, in-person, and drive through.
Resolving account problems and cross selling helpful products and services.
Maintaining accurate and detailed records.
Promote a positive customer service experience and ensure a high level of satisfaction.
Being incompliant with bank operating policies and procedures and maintaining strict customer confidentiality.
Characteristics of a Successful Candidate:
HS Diploma or its equivalent;college degree preferred
Strong computer skills;adept with Microsoft Office suite
Outstanding customer service and cash handling experience is a plus
Keen attention to detail with superior organizational skills
Ability to work in a fast-paced environment and handle multiple task
How to Apply:
Contact: Tyia at (701) 293-6905
Email: tyia@PESfargo.Com
Visit Us: 2605 42nd St S Suite 100 Fargo, ND
Office Hours are Monday through Friday from 8: 00 am 5: 00 pm