Efficiently Handle Transactions: Receive and process checking and savings deposits, ensuring accuracy and issuing proper receipts.
Regulatory Compliance: Examine deposited checks, determining fund availability in line with regulations, and completing necessary Hold Notices.
Customer Assistance: Respond to customer inquiries about interest rates, service charges, and account histories while maintaining compliance with regulations and privacy policies.
Cross-Selling: Identify opportunities to cross-sell our bank products and services, enhancing the customer's banking experience.
Problem Resolution: Effectively address customer issues, referring complex matters to the appropriate departments when necessary.
Currency Management: Handle currency transactions, including buying and selling from the vault while adhering to cash limits.
Daily Balancing: Ensure your teller station is well-stocked and balanced at the end of each day.
Qualifications: To thrive in this role, you should bring:
Teller Experience: A minimum of one to two years of experience in a Teller role within a financial institution
Education: A High School diploma or GED
Customer Service Excellence: Strong customer service skills to create positive interactions with every customer.
Ready to be the friendly face that represents our commitment to excellence? Seize this opportunity to create meaningful customer interactions while contributing to our team's success. Apply now and become an integral part of our banking family!
Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Numbers & Facts
Location
Houston, TX
Industry
Staffing/Employment Agencies
Salary
$17.25
Company Size
20 to 49 employees
Year Founded
1992
Website
http://www.fistaff.com/
About Company
Connecting financial professionals with great companies.
FiStaff’s Philosophy is to provide a personalized approach to meet the needs of our clients and candidates. We achieve this by constantly establishing new relationships while also focusing on the many relationships we have developed throughout the years. We strive to understand the needs and environment of the client and the skills and employment goals of our candidates to find the best match for both.
Our Vision
To become the leading talent provider for banks, credit unions and mortgage companies in the state of Texas by continually matching top quality talent with great companies.
Our Mission
Attract and select the best talent to foster successful relationships with our clients and candidates by adhering to our client-centric philosophy.
Our Core Values
Integrity—our clients and employees want to do business with a company they can trust
Respect—we will treat everyone with the utmost respect
Excellence—we believe in doing ordinary things extraordinarily well
Our History
FiStaff, Inc. was founded in 1992 and has been assisting Texas’ most respected financial services companies with custom staffing solutions. Headquartered in Houston, we support the needs of our clients throughout the Dallas/Fort Worth Metroplex and across the state. Texas Owned and Texas Proud!
Skills
Banking Servicesunmatched
Cross-Sellingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Diversityunmatched
High School Diplomaunmatched
Interest Ratesunmatched
Maintain Complianceunmatched
Privacy Regulationsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Sales Prospectingunmatched
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