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Banking Call Center Representative (Remote)

Staffing Service USA

Lancaster, PA(remote)

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JOB DETAILS
SKILLS
Banking Services, Call Centers, Customer Escalations, Customer Relations, Customer Support/Service, Identify Issues, Online Banking
LOCATION
Lancaster, PA
POSTED
Today

Banking Call Center Representative (Remote) Join a customer-focused team supporting clients through a fast-paced remote contact center environment.

 

Job Highlights of the Banking Call Center Representative (Remote)

  • 100% Remote Position – Equipment Provided
  • Full-Time Schedule: Monday–Friday, 8:45 AM–5:15 PM
  • Paid Training on Banking Products and Services
  • Voluntary Overtime Available

Responsibilities for the Banking Call Center Representative (Remote)

  • Handle a high volume of inbound customer calls
  • Assist customers with online and digital banking inquiries
  • Troubleshoot account access and online banking issues
  • Provide outstanding customer service and accurate information
  • De-escalate customer concerns with patience and professionalism
  • Document customer interactions and resolutions

#CLE

About the Company

S

Staffing Service USA

At your service.

Staffing Service USA has a team comprised of well seasoned individuals providing custom employment solutions for employees and employers. Our employment agency, based in Lancaster, PA, offers over 121 combined years of recruiting and placement experience.  Everyone on the Management Team has at least 20 years of Industry Service that have proven effective in successful placement of our employees at local companies throughout your area.  We work with our employees and customers to find the right temporary, contract, or direct hire match locally in Lancaster County, PA; nationally; or internationally

COMPANY SIZE
10 to 19 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1985
WEBSITE
https://staffingserviceusa.com/

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