Banking Central Operations,Back-Office Operations Specialist

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a BANKING CENTRAL OPERATIONS, BACK-OFFICE SPECIALIST opportunity with our client-Bank, specializing in commercial and business banking, providing tailored financial solutions to companies and entrepreneurs in specialized industries.

The BANKING CENTRAL OPERATIONS, BACK-OFFICE SPECIALIST is responsible for the specific duties listed below.

Your specific duties will include:

• Process returned deposits, returned checks, deposit corrections, adjustments, unposted items, and routine exception items.
• Review in-clearing checks and process ACH exceptions, including returns and International ACH Transactions (IATs).
• Research discrepancies, document actions taken, and route complex or higher-risk exceptions for escalated review.
• Prepare and transmit customer wire transfers.
• Maintain accurate records and complete assigned queue work within established deadlines and service-level agreements (SLAs).
• Handle customer inquiries via email and respond to internal requests across phone, email, and approved channels.
• Assist branches with monthly operational certifications, including dormant accounts, key inventory, internal check reviews, and alarm testing.
• Perform routine account maintenance and support fellow team members as needed.

Required qualifications for the position include:

• High school diploma or equivalent.
• Three years of experience in bank or credit union central operations, deposit services, or related back-office functions.
• Working knowledge of deposit account processing, customer identification requirements (CIP/KYC), and operational controls.
• Experience with OFAC screening and related compliance procedures.
• Strong attention to detail with the ability to manage competing priorities and time-sensitive queues.
• Sound judgment with the ability to identify unusual activity, adhere to escalation protocols, and protect confidential information.
• Strong written and verbal communication skills paired with a service-oriented mindset.
• Proficiency in learning and navigating multiple core banking systems.
• Demonstrated ability to work independently, collaborate cross-functionally, and adapt smoothly as priorities shift.

Pay Rate Range : $25.00 – 35.00 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy

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