Banking Operations Specialist

Operations Specialist

Required Education: High School Diploma or equivalent

Required Experience: Four (4) years of related banking or operations experience

Skills and Competencies: Ability to work in a fast-paced environment, general knowledge of banking procedures, proficiency in Microsoft Office (Excel, Word, etc.), strong verbal, written communication, and organizational skills, strong work ethic and self-motivation

Primary Responsibilities:

• Prepares daily and weekly reports to review all incoming transfers
• Ensures all open items are prioritized and reviewed
• Ensures all queries are logged and up to date in the appropriate systems
• Clarifies payment details to ensure appropriate funds allocation
• Notifies appropriate parties of non-receipts/rejections
• Takes corrective action on incorrect payments to reduce potential risk
• Handles escalated issues/problems as necessary
• Works with limited direction/supervision
• Assists in ensuring team complies with applicable policies and regulations, including proper documentation
• Provides advice and guidance to less experienced associates, assisting in the development of necessary skills
• Assists with the promotion of continuous improvement initiatives

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**